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Blind and Visually Impaired Community

Full History - 2017 - 03 - 22 - ID#60wpam
5
VoiceOver Woes (self.Blind)
submitted by k00l_m00se
Today voiceover decided to die on my Mac. I updated to the latest version of Sierra, and it killed voiceover. All of my settings were the same, but it just stopped functioning. I have it set so that my mouse cursor moves the voiceover cursor, but now nothing is moving it. I called Apple support, and made a test profile to see if it worked there. It did, so they want me to make a new profile and transfer all of my stuff over to it. Has anyone else had this issue with VoiceOver? If so, how did you fix it?
Vaelian 2 points 6y ago
VoiceOver is acting strangely here as well,, but nothing as serious as that. Make sure you haven't accidentally muted VoiceOver with the TrackPad Commander. You can enable the Trackpad Commander by holding Control+Option while performing the clockwise rotation gesture on the trackpad, then you can double-tap the trackpad with 3 fingers to toggle speech muting.
k00l_m00se [OP] 2 points 6y ago
The update somehow turned on the trackpad commander. Thanks man, productivity is back on track at school
k00l_m00se [OP] 1 points 6y ago
That's interesting. Did you also update your computer pretty recently?
Vaelian 1 points 6y ago
Yes, but mine didn't stop speaking, I'm only having issues in Safari 10, some of which were already present in El Capitan.
fastfinge 2 points 6y ago
I had that issue once. $1 fixed it.
k00l_m00se [OP] 2 points 6y ago
Okay, that's interesting. I'll try that after I call them again tomorrow
fastfinge 1 points 6y ago
It wouldn't surprise me if it worked; the fact voiceover works on another profile makes me think it's likely a permissions problem.
k00l_m00se [OP] 1 points 6y ago
I just tried it, and it didn't work. Guess l'm definitely calling them now
fastfinge 1 points 6y ago
Oh well. Sorry I can't be more help! :-( When I had that problem, repair permissions fixed it completely, so I never bothered looking for other solutions obviously haha.
BlindGuyNW 1 points 6y ago
I haven't had anything similar. The worst I've run into is a very rare issue where VO stops speaking, but still plays sound. Restarting the mac fixes this.
k00l_m00se [OP] 1 points 6y ago
Oh mine does that a lot, but I just restart voiceover and it fixes itself. I've called Apple twice today, but they've been unable to help since their screen sharing software hasn't been working all day. Just my luck
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