Blind and Visually Impaired Community
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Eatsa sued for claims of inaccessible ordering and pickup systems. (recode.net)
submitted by -shacklebolt-
-shacklebolt- [OP] 3 points 6y ago
Found from a post on /r/sanfrancisco/
I'm disheartened to see the inevitable comments online about frivolous ADA lawsuits when this is anything but frivolous.
Inaccessible kiosk systems are becoming more and more common everywhere, and I'm sick of being told to just ask a sighted person to help. That is not a solution, especially when many of these ipad based systems are relatively easily made accessible.
I've personally experienced being unable to order at restaurants with ipad ordering (although not eatsa) so I'll be watching this case for sure.
I'm disheartened to see the inevitable comments online about frivolous ADA lawsuits when this is anything but frivolous.
Inaccessible kiosk systems are becoming more and more common everywhere, and I'm sick of being told to just ask a sighted person to help. That is not a solution, especially when many of these ipad based systems are relatively easily made accessible.
I've personally experienced being unable to order at restaurants with ipad ordering (although not eatsa) so I'll be watching this case for sure.
snow671 2 points 6y ago
I'm interested to see where this goes as well. The self-checkouts at my local grocery store used to have the option to use the keypad under the card reader to navigate the menu. Now the card readers are touch screen as well. It drives me insane.
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