I was working with a client to go into a fast food joint (I forget where, this was years ago). We decided to get a drink, so we lined up. When we got to the cash register, she asked what drinks were available.... the cashier just pointed at the sign on the drink dispenser, and didn't say anything. The client, not realizing the pointing, asks again. The cashier gives an exasperated look and points again.

At this point, I chime in and tell the cashier that the client is blind, in case they didn't notice the white cane. The client asks a third time... and the cashier just says "It's on the sign".

We left after that.

These days every place I've been had the menu online, so I just looked it up on my phone. Not as nice as Braille, perhaps, but much nicer than either using OCR or getting someone to read to me.

I tend not to do that. Most waiters/waitresses are so badly trained they don't even know what Braille is; I feel like the place might actually have Braille menus, and the staff just doesn't know about it. I'll never forget the time I was offered "the embroidered menu". Nothing like giving someone on the job training. Oh well, at least she offered, and the Braille menu was up to date and correct.