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Blind and Visually Impaired Community

Full History - 2017 - 04 - 10 - ID#64jukt
3
Seeking help for master design project on how the visual impaired do clothes shopping? (self.Blind)
submitted by Yvonneishere
Because of the difficulty finding visually impaired participants, we have to post the questions here. Answers and suggestions of any type are more than welcomed! If you are visually impaired, please provide useful information for better design solutions!

Objective of the study

The current study looks into how the visual impaired do clothes shopping at a store and the problems they meet, so that to find a place for technology to come into help build a better shopping experience for them. Please provide real information as detail as possible so that to reach a valid and holistic design analysis.
P.S. If you find the questions repetitive in content, you are free to combine answers and inform at the end. Or pick those of interest to answer)

1. Do you prefer online shopping or shopping in a real store? Why?

2. Please rate the degree you care about what you wear?

Not care at all 0-----1-----2-----3-----4-----5-----6-----7-----8-----9-----10 care a lot

3. Could you describe your last experience of clothes shopping in a store? Please involve if it is a positive one or negative, why?

4. How you get information about the clothes when you shop at a store?

5. Please list the problems you meet when you do shopping at a store.

6. What kind of help do you (or hope to) receive when you do clothes shopping in a store?

7. Do you use any type of devices or technology to assist your clothes shopping?

8. What kind of information will you want to know when you purchase a piece of cloth?

9. What property of clothes will you consider when you purchase a piece of cloth?


If you are interested in the study and design, you are more than welcomed to have a conversation with us on your thought and insight on the topic.
Please contact by email:
Yvonne ucjusun@ucl.ac.uk
AccessibleApps 4 points 6y ago
Ugh. I'm a blind software developer and even I realize that technology is not the bloody answer to everything.
Find a chick or a gay guy that you trust, go to the mall, spend an afternoon picking out some stuff, and get a beer afterwards.
This is not rocket surgery, and no device is going to be able to give you a sense of style or taste, or let you know that that was cool last season.
cupcake6740 1 points 6y ago
I'm not totally blind but am visually impaired. Hope I can help. I'm a 17yr old female btw.

1-I prefer in person. I look at colors more than anything and will tell how clothes work based on how they feel.

2-5. As I go through phases. I like clothes that feel comfy and usually go with clothes I know work (jeans and a t shirt, black pants and anything, etc) it's hard to get creative when you don't know what you're looking at or in my case have a hard time seeing it all together.

3-I went to Ross a while ago for some clothes for a Hawaii trip. My tactic is grab a bunch of things that look okay, try it on, ask my mom, and buy what works. I don't like shopping alone and am kinda a pain in the butt as I rely on whoever is with me. I don't go with patterns too much but rather texture and maybe words but often times not. Colors are what I look for more.

4-I ask my mom for help. I look at the colors and what feels okay on my body. It's a matter of guess and check. When I'm alone I ask for help from employees.

5-the problems I meet when shopping anywhere is running into people. Clothes stores especially have a lot of tight squeeze paths and things in the middle of the floors. I have to be really cautious when walking around, finding things, and asking for help. Another problem is finding helpful employees. I get it, it's a long day and I'm a pain but I really do need help.

6-I want someone who is truthful to me. The biggest help is when someone tells me the truth about things on my body. Another big help is someone who is okay with sitting with me and just being patient. It's just as frustrating for me as it is you.

7-my phone is my number one tool. My camera gets full really quick.

8-most of the questions I can answer by touch.

9-soft, delicate, not complicated, if it'll match well with other easy clothes.
Yvonneishere [OP] 1 points 6y ago
Hi, very useful information. Thanks a lot!
impablomations 1 points 6y ago
1. Do you prefer online shopping or shopping in a real store? Why?

Depends on what I'm buying. Underwear, socks, t-shirts or shirts I'll just buy online as they are pretty much guaranteed to fit. Trousers/jeans I prefer in store so I can try them on. I'm fairly short so getting correct fit on leg length is important. Overall I prefer online as most clothes stores have very narrow aisles with display stands bunched close together which can make navigation difficult. White cane is mostly useless.

2. Please rate the degree you care about what you wear?

Not care at all 0-----1-----2-----3-----4-----5-----6-----7-----8-----9-----10 care a lot

7

3. Could you describe your last experience of clothes shopping in a store? Please involve if it is a positive one or negative, why?

Was looking for a jacket but had great difficulty navigating the aisles. There was maybe 1ft space between the clothes on opposite aisles so the floor was mostly hidden and I almost tripped a couple of times on objects left on the floor by other shoppers and on an open box left by staff.


4. How you get information about the clothes when you shop at a store?

Asking assistant or from labels

5. Please list the problems you meet when you do shopping at a store.

Again, narrow aisles interfere with using a cane is the main problem for me

6. What kind of help do you (or hope to) receive when you do clothes shopping in a store?

More assistance from staff. When I ask where an item is, then staff will usually show me where it is then disappear back to whatever they were doing before. It would be nice if they could assist me the whole time I'm in the store, but I understand they are normally very busy and management would rather be understaffed than overstaffed.

7. Do you use any type of devices or technology to assist your clothes shopping?

To read labels I usually use my phone on video mode to zoom in on the text

8. What kind of information will you want to know when you purchase a piece of cloth?

Size, leg length. Usual info. For those with colour blindness I would imagine having the colour clearly stated on the label would be helpful.

9. What property of clothes will you consider when you purchase a piece of cloth?

I'm usually not concerned with the property of the cloth. I'm mainly concerned with price, size & fit
Yvonneishere [OP] 1 points 6y ago
Hi, thank you so much for your prompt reply which is very helpful! May I ask your eye condition though just for better understanding. Drop me a message please if you want!
impablomations 1 points 6y ago
Homonymous Hemianopsia. Occurred when I had a stroke during a heart procedure.

I have zero visual field on the left and I'm missing some top, bottom & on the right. I pretty much have only tunnel vision on one side.

I also have $1 also caused by the stroke. I have colours & patterns similar to what you see in a kaleidoscope overlaid on top of my remaining vision that is more prominent in low light (I'm 100% blind at night conditions) or where there is a large patch of blank space, like walls & floors.
Yvonneishere [OP] 1 points 6y ago
Thank you!
birdski063015 1 points 6y ago
Do you prefer online shopping or shopping in a real store? Why?
This is going to depend on a lot of factors. Brand, product, when I need it, transportation.
Please rate the degree you care about what you wear? 8
Not care at all 0-----1-----2-----3-----4-----5-----6-----7-----8-----9-----10 care a lot
Could you describe your last experience of clothes shopping in a store? Please involve if it is a positive one or negative, why?
I don't shop that often I find it stressful. My husband normally comes along and I try and get his opinion but I just need to feel comfortable in the clothes so feel is more important.
How you get information about the clothes when you shop at a store? i touch everything that looks like of interest to me. If I have time to prepare I will look online at options before I go. Looking in stores can get visually exhausting really fast.
Please list the problems you meet when you do shopping at a store.
Reading: price tags/size tags/sale signs
Stuff: visually there will be a tone of stuff on the table/racks. Some will be the same color but a different shape. Just to much everything everywhere.
Finding: some big stores put all brands together. Grouping by items would make things soooo much better.
What kind of help do you (or hope to) receive when you do clothes shopping in a store?
I just want help finding stuff.
Do you use any type of devices or technology to assist your clothes shopping?
I normally bring someone with me. If not I tend to try and know what I am looking for so the person just has to help find it and if it doesn't work out they have an idea of what I want. In other words shopping is a task
What kind of information will you want to know when you purchase a piece of cloth?
Cost and care instructions
What property of clothes will you consider when you purchase a piece of cloth?
I pick stuff on how it feels and how it feels to fits. Color is a factor too. The most patterns I do are strips. I like others but I just cannot match it so I don't get adventures
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