Hello blind community, first time posting here. I was wondering if I could please ask a question regarding a situation involving my friend and his guide dog?
I have a friend we'll call T, who is blind and has a guide dog called F. T often praises his dog on social media, calling F a great dog, especially when things go awry, for example catching a replacement bus to work when the train line is down, and the like. I do believe he loves his dog, but the issue is that F's main flaw is that he still gets very distracted when walking down the street, or just about anywhere outside his house. He's the typical Labrador who loves to sniff at anything that tickles his fancy, from a rock, to a person, to food on the ground or a blade of grass. This causes T to drag him on his lead, either naturally from attempting to move forward, but also forcefully at times in order to redirect him, or seemingly punish him for not being the "perfect" dog. I can only count the times we have hung out together with F on my fingers, but every time, myself and other people who pass by feel extremely awkward and give worried looks at seeing a dog being dragged and pulled, as well as T grumbling at him. This of course has led to T being reported to Guide Dogs Australia multiple times about his treatment of F, and it's often distressing and frustrating to T; I'm sure it makes him feel like a bad person even though he and another mutual friend explain that of course he just needs to walk and get where he's going, and it isn't his fault if F's not doing his job properly. The topic of retraining F has come up a few times but T says that as he has a full time job, he needs F to take the train ever weekday to work, and it is my understanding that getting in a replacement dog while F is back at school so to speak is time-consuming and tedious work. So of course, T and F continue their awkward tug of war game every day. T just told me today that he had been informed of another person reporting him for dragging and "kicking" his dog. T is not a mean person at all, and there's no way he would be kicking F to injure him like some would imagine. It was likely a person saw him either walk into F by accident, give him a gentle knock to move him on, or the reporter lied to get Guide Dogs Australia to investigate. I feel so afraid of saying anything to offend T, like suggesting that F be retrained or even mentioning that the dragging looks terrible and that it might actually be abuse if he doesn't find a more suitable dog. In conclusion, what I'm asking for here is some insight on the correct and fair way to deal with an "imperfect" dog like F, and if my friend really is engaging in rough handling, or people just don't understand the predicament a blind person is in when his guide dog won't even let him walk where he wants to go. Thank-you