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Blind and Visually Impaired Community

Full History - 2017 - 05 - 10 - ID#6af166
2
Visually impaired people of Reddit, what features would you appreciate in future voice-operated interfaces? (self.Blind)
submitted by --CAT--
...and as for a follow up question, which audio interface resources do you appreciate the most and why?
fastfinge 5 points 6y ago
Voice control is still pretty new. As I said in a thread I posted a few days ago, I'm really enjoying the Google Home. I think the biggest thing going for it is the design decision not to include a screen. Siri on IOS, or the assistant on Android phones, often just fall back on using the screen to display complex information. The Google Home doesn't have that luxury, so developers have had to think much more carefully about the best way to deliver spoken information. This is going to be a huge win for blind folks overall. Up until now, even when sighted developers have made apps accessible, they've never really thought about the best way to deliver information through voice. It's a completely different UI, with different advantages and disadvantages.

The biggest thing I want the Google Home to do is keep working on how to deliver more complex information by voice. For example, when I type some questions into google search, it will return a table of information. When I ask Google Home the exact same question, she just can't answer. The developers need to do more thinking about how best to distill the information from that table into spoken output.

Similarly, I want the Google Home to get better and better at more complex questions. The other day, for example, I wanted to know what two rivers intersected in a particular town. Google Home could tell me about the town from Wikipedia, could give me the population, but just couldn't pull out the information I wanted. So I had to go to my computer, pull up the Wikipedia article, and do a search for the word river. Google had this information, both from Google Maps, and from Wikipedia. I think it's just a matter of time before it can answer more complicated questions like this. And when it can, that's going to be a huge savings. No more searching through long articles to get the information I need; just ask the question, and get a quick, short, spoken answer. For the first time, this will give us something similar to a sighted person's ability to skim a website for information.

The last thing that would be nice is a "pause" or "slow down" feature. After getting the Google Home to give me the address to a business, I'd like to be able to say something like "OK Google, I want to note that address down." When a human gives you an address, phone number, etc, they naturally pause, and give you a minute to write each part down, and confirm you've got it. Google Home still just spits the address out in a long string. When she knows I'm taking notes, she could say something like "OK, that's 21 Main Street," and then start listening for me to say things like "OK, Yes, Uh-huh" or whatever before continuing with the city, then the zip code, etc. She could also respond to "How do you spell that?" for streets, cities, etc. This would make dealing with her a bit more like dealing with a real human, who understands the context of what you're doing with the information, and that the context matters in how fast they should give you the info, if they should spell unfamiliar names, etc.

--CAT-- [OP] 2 points 6y ago
Thank you /u/fastfinge for this excellent post. This and your post history are great resources for improving the modern VUI.

Voice control truly is a recent thing. Some of the best features that benefit sighted people and blind people alike came from blind developers hired by software giants, so the items you listed may already be in development.
k00l_m00se 3 points 6y ago
I like voiceover on iOS and Mac. I really can't think of any features that screenreaders really need
KillerLag 2 points 6y ago
The ability to understand accents. I've met some people trying to use Siri with thick accents, and Siri has no clue what they say.

awesomesaucesaywhat 2 points 6y ago
Siri corrects like 90% of people who say "Guide dog" to "guy dog".
LeakySkylight 1 points 6y ago
Siri is funny like that.

How is it using an iPhone?
awesomesaucesaywhat 2 points 6y ago
Like, in general? I like voiceover and I finally have it figured out well enough to use easily. I like the rotor function to switch voices/speeds. I wish more apps had dynamic text so I could make the text bigger, but when I've contacted apple support they're helpful.

I once wore bone conducting headphones in class and kept my phone by my side with voiceover turned on and texted my friend a few rows away. She thought I had found a way to touch type without looking at the phone, lol.
awesomesaucesaywhat 2 points 6y ago


Edit: your history shows you are not a big fan of Apple products :( but their accessability features are pretty awesome. Plus, once you have all your devices syncing together it's hard to imagine going back.
--CAT-- [OP] 1 points 6y ago
Perhaps updates in the future will add alternative interpretations of phonetic sounds based on a specified geographic origin
[deleted] 1 points 6y ago
[deleted]
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