Blind and Visually Impaired Community
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Blind Citizens Australia calls on Commonwealth Bank to address inaccessibility of Albert EFTPOS tablet (abc.net.au)
submitted by Terry_Pie
BlindGuyNW 2 points 6y ago
Speaking as a fan of Apple's iOS, I find the idea that touch-screens themselves are inherently inaccessible to be laughable. That being said, if there is no voice feedback of any kind, I can support criticisms like this.
Terry_Pie [OP] 1 points 6y ago
Correct. Some touchscreen EFTPOS terminals (and I'm pretty sure all touchscreen ATMs) have headphone jacks, and it certainly is a solution. You've issues then of a mix of terminals, some with and some without, and always having to have headphones on you (granted if you're using voice on your phone, you likely will have on you. That said the majority of those I know that do use voice - I don't need to, yet - don't use headphones while doing so).
Terry_Pie [OP] 2 points 6y ago
Article dicusses the issue of touch screen EFTPOS machines. While it doesn't mentioned touchscreen ATMs, they are also an issue however my understanding is the Australian Bankers Association has convinced its members to put a hold on rolling touchscreen ATMs out.
For those outside Australia, you may be amused (in black humour way) that Commonwealth Bank of Australia (CBA) marketing makes strong use of the word "can". That is, advertisments focus on the idea that with the Commonwealth Bank, you can.
For further context, the Commonwealth Bank is one of Australia's "big four" (the other three being National Australia Bank (NAB), Westpac, and ANZ (Australia and New Zealand Banking Group). The CBA is the largest holder of mortgages of the big four (NAB comes in at number two) and has a personal banking focus. Personally (as a customer) I find their internet banking system the best of the internet banking systems I've seen. I'm not sure how accessible it is with screen readers etc though.
For those outside Australia, you may be amused (in black humour way) that Commonwealth Bank of Australia (CBA) marketing makes strong use of the word "can". That is, advertisments focus on the idea that with the Commonwealth Bank, you can.
For further context, the Commonwealth Bank is one of Australia's "big four" (the other three being National Australia Bank (NAB), Westpac, and ANZ (Australia and New Zealand Banking Group). The CBA is the largest holder of mortgages of the big four (NAB comes in at number two) and has a personal banking focus. Personally (as a customer) I find their internet banking system the best of the internet banking systems I've seen. I'm not sure how accessible it is with screen readers etc though.
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