Blind and Visually Impaired Community
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How do the visually impaired do banking transactions? (self.Blind)
submitted by nanyangvb
Hello there! We are a group of students and would like to hear various opinions from some of the members here. We tried to reach out to our local community but to no avail. Hopefully there's a better chance here! :)
Q1. Do you own a smart phone?
If not, why?
Q2. If yes, do you use mobile banking?
If not, do you use any other applications?
And do you do any shopping?
Q3. If we were to build a mobile banking application that utilises voice, fingerprint and text recognition, do you think it is a good idea?
If not, why?
Q4. Are there any concerns when you think of a mobile banking application that utilises voice, fingerprint and text recognition to do banking features?
Q5. Do you have any specifications or features that you would like to have in the application?
Q6. If given the chance, would you like to learn to use such an application and actually use it in your day to day activities?
Q7. Do you think an application like this would be useful?
If not why?
How can we improve it to make it useful, adapting to your needs and concerns?
Q8. If the application is made, would you use it over personally going down to the bank and other options to do banking transactions?
Q1. Do you own a smart phone?
If not, why?
Q2. If yes, do you use mobile banking?
If not, do you use any other applications?
And do you do any shopping?
Q3. If we were to build a mobile banking application that utilises voice, fingerprint and text recognition, do you think it is a good idea?
If not, why?
Q4. Are there any concerns when you think of a mobile banking application that utilises voice, fingerprint and text recognition to do banking features?
Q5. Do you have any specifications or features that you would like to have in the application?
Q6. If given the chance, would you like to learn to use such an application and actually use it in your day to day activities?
Q7. Do you think an application like this would be useful?
If not why?
How can we improve it to make it useful, adapting to your needs and concerns?
Q8. If the application is made, would you use it over personally going down to the bank and other options to do banking transactions?
bradley22 2 points 5y ago
Hello.
I've copied the questions and will post my answer below each of them.
Q1. Do you own a smart phone? If not, why?
Yes. I have an Iphone 6S
Q2. If yes, do you use mobile banking? If not, do you use any other applications? And do you do any shopping?
I use the Barclays mobile app. I also use Amazons app to do some shopping.
Q3. If we were to build a mobile banking application that utilises voice, fingerprint and text recognition, do you think it is a good idea? If not, why?
I don't think it's a good idea. As far as I know, most of the big banks have apps and most of those apps are accessible.
Q4. Are there any concerns when you think of a mobile banking application that utilises voice, fingerprint and text recognition to do banking features?
Someone could hack into the app and get all the data from it and then use the voice profiles to take as much money as they could from those that use that feature.
Q5. Do you have any specifications or features that you would like to have in the application?
No.
Q6. If given the chance, would you like to learn to use such an application and actually use it in your day to day activities?
No.
Q7. Do you think an application like this would be useful? If not why? How can we improve it to make it useful, adapting to your needs and concerns?
I already use the Barclays mobile app and would have no use for an app like this.
Q8. If the application is made, would you use it over personally going down to the bank and other options to do banking transactions?
No.
I've copied the questions and will post my answer below each of them.
Q1. Do you own a smart phone? If not, why?
Yes. I have an Iphone 6S
Q2. If yes, do you use mobile banking? If not, do you use any other applications? And do you do any shopping?
I use the Barclays mobile app. I also use Amazons app to do some shopping.
Q3. If we were to build a mobile banking application that utilises voice, fingerprint and text recognition, do you think it is a good idea? If not, why?
I don't think it's a good idea. As far as I know, most of the big banks have apps and most of those apps are accessible.
Q4. Are there any concerns when you think of a mobile banking application that utilises voice, fingerprint and text recognition to do banking features?
Someone could hack into the app and get all the data from it and then use the voice profiles to take as much money as they could from those that use that feature.
Q5. Do you have any specifications or features that you would like to have in the application?
No.
Q6. If given the chance, would you like to learn to use such an application and actually use it in your day to day activities?
No.
Q7. Do you think an application like this would be useful? If not why? How can we improve it to make it useful, adapting to your needs and concerns?
I already use the Barclays mobile app and would have no use for an app like this.
Q8. If the application is made, would you use it over personally going down to the bank and other options to do banking transactions?
No.
fastfinge 2 points 5y ago
The TD Bank app for iPhone in Canada already does voice, fingerprint, etc recognition, and works perfectly with voiceover. I'm not sure this is something you need to build; the banks have already built it.
[deleted] 1 points 5y ago
[removed]
d_oir 1 points 5y ago
I personally think is a great idea. Which specific use case do you have in mind? I don't need it for transactions but I may need it for other things...
6THE6SUPER6DEVIL 1 points 5y ago
We don’t need a special app for banking don’t make this app it is not needed.
Ramildo 1 points 5y ago
1. Yes, an iPhone.
2. Yes I do home banking for transactions but rarely buy stuff by myself.
3. My bank's mobile app already does all of that but I don't use the voice and optical character recognition features, the first because I'm more comfortable using the apps user interfaceand the latter because it requires me to see the invoice so that I can take a picture of the payment details. Instead I have everything set up so that all the billing goes directly to my account and all regular transactions are scheduled.
4. No.
5. It is fundamental that the app's user interface works well with the screen-reader.
6. I've learned it already.
7. Yes.
8. Yes.
2. Yes I do home banking for transactions but rarely buy stuff by myself.
3. My bank's mobile app already does all of that but I don't use the voice and optical character recognition features, the first because I'm more comfortable using the apps user interfaceand the latter because it requires me to see the invoice so that I can take a picture of the payment details. Instead I have everything set up so that all the billing goes directly to my account and all regular transactions are scheduled.
4. No.
5. It is fundamental that the app's user interface works well with the screen-reader.
6. I've learned it already.
7. Yes.
8. Yes.
nanyangvb [OP] 1 points 5y ago
Thanks, we will keep your feedback in mind try to build a great app!
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