I've had it for a few months now, and though a little pricey, but has been a good safety net for myself. I've only been blind for 4 years and find having direct access to a live agent who can describe my surroundings, navigate me, pull stuff up on the internet for you while walking around. I'm mostly looking forward to Chloe, the onboard AI named after the 24 Character which will read signs and otherwise do live OCR on the fly. The agents have done really well with descriptions, helping me find my Lyft in a crowded area, helped me shop by myself at Safeway, things I'd use Be My Eyes for when out and about and not near wifi. It's worth a shot especially if the DOR can pay for it, but also depends on your lifestyle and level of independence. Just another lifeline and tool in our growing accessibility toolset.

Every person I know who has paid for the service has really enjoyed it. The advantage is that you constantly have access to somebody who’s actually had a background check and training, as opposed to be my eyes.

I personally wouldn’t pay for it, but if I had the disposable income for it, I probably would.

You know, I think I took a survey on whether or not I'd use that, courtesy the $1. I also think I gave it a pass, given it doesn't do anything existing apps/services don't already do for less than what they're charging, and they don't mention if you or they are paying for access to the AT&T mifi service. Not that that particular detail would impact me (I'm well outside AT&T's coverage area), but were I a potential customer I'd be asking questions, and that'd be my first one.

I don't personally use it, but I know several people who do.

If you're working outside of the house, or travel a lot, it seems like it could be useful for tasks that are inconvenient to do non-visually. There are some things automated tools simply can't do as quickly as a person can.

How much value it might have to you depends on how you use it, personally I don't feel like I need it at the current price point. If they offered a cheaper plan without the glasses or mifi devices, I'd probably be more interested.

I really like where they're going with the "site access" agreements, and I think that's the way forward for a lot of places. They have the service available in some airports now for example. As far as I know, you just sign up for a guest account, then can use the service for free at the airport on your personal smartphone.

If they're able to successfully expand that model, I imagine there's a lot of places where it's mutually beneficial for them to buy service and offer it free to their blind visitors. Museums and galleries, theme parks, convention centers, event venues, and so on.

My husband just had it approved as “accommodation” by his employer. He travels regularly for work. As others suggested, he lost vision later in life (just a few years ago).

Between inaccessible websites/buildings etc and travel (where people want to pull him and Uber drivers have let him out at wrong locations late at night) he’s optimistic about how it will help. His work computer often locks up and he has no idea why.

Be my eyes can do a lot but the people are volunteers not trained professionals.

I have it, but don't use it very much. It works well, but just doesn't have many uses where it's the best way to do something in my life right now. It's worth it if it doesn't break your bank, I feel good knowing it's available if I need it, but if you're on a tight budget probably not. Also though, I live in a rural area. I feel like if I lived in town I would probably use it a lot more. I have no plans to cancel it soon though, it can come in handy.

I find I use it more for non-travel tasks, such as filling out inaccessible PDF's, taking photos of items I'm listing on Craigslist, or reading inaccessible touchscreen devices. Be My Eyes can handle some of this, but AIRA usually gets the job done faster.

u/quanin whoops I spelled the company wrong. Deleted and rewrote the post lol