Blind and Visually Impaired Community
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Banking (self.Blind)
submitted 5.1945106738683124y ago by brass444
Anyone else have issues using a bank’s mobile app with Voiceover or web site with screen reader? I’m in communication with Wells Fargo about lack of compatibility of numerous parts of app with voiceover. Thanks.
Ramildo 2 points 5y ago
My bank's app used to be accessible by accident, but the latest update rendered it inaccessible since it replaced all the text in buttons with graphics. The website is accessible, but the user experience sucks and I can't make any transactions or changes without simulating a mouse click.
brass444 [OP] 1 points 5y ago
That doesn’t sound good. What do you do?
Ramildo 2 points 5y ago
Usually I ask a sighted person for assistance because it's easier for them than for me, but when that's not possible I just use their website. Most of my transactions are automatic, I only have to deal with the bank's website or app on special occasions, so it doesn't bother me much.
AllHarlowsEve 2 points 5y ago
I use Bank of America and I've never had major problems with them. Their app and website are really simple.
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