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Blind and Visually Impaired Community

Full History - 2018 - 05 - 31 - ID#8nm2e5
7
NVDA isn't responding properly like it used to. can someone help? (self.Blind)
submitted 5.189224762088477y ago by ChilledSylph
I apologize if this isn't the right place to post this, but I've been having an issue with NVDA for the past few months. I have some vision so I usually just use NVDA with a mouse, but I got a new computer back in mid-October of last year and now it doesn't work correctly. It'll read whatever's under the curser, but only on the upper part of the screen and whenever I go any lower than that, its like I might as well not be using NVDA at all. Has anyone else had this problem and found a way to fix it?

For reference, I'm using Windows version 10.0.16299 and NVDA 2017.3
bradley22 1 points 5y ago
I don't use the mouse but have you looked in the mouse settings? Try pressing NVDA plus m and enabling mouse tracking and see if that helps.
ChilledSylph [OP] 1 points 5y ago
I have the mouse tracking enabled, and venturing into the mouse settings didn't yield anything, either. Thank you for trying, though!
bradley22 1 points 5y ago
I'm glad to help. Maybe your touchpad drivers need updating or something like that? Do you have anyone around you who can see to use the mouse/trackpad without NVDA and who can tell you what happens when they do?
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