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Blind and Visually Impaired Community

Full History - 2018 - 06 - 28 - ID#8uigbl
7
Vision Australia service waiting times (self.Blind)
submitted by AshLust
Just wondering how long waiting times are for VA as my partner has been steadily losing their vision since February (and waiting for a response from VA since the beginning of this month).

At this point they can’t go out and can’t do much of anything - it’s really impacting their mental health. Is there anything that me or my partner could do?


AlexCDavis 2 points 5y ago
My friend gets services from guide dogs victoria and I think guide dogs QLD has the same. You don't need to have a guide dog, they do lots of things besides guide dogs like occupational therapy, technology and white canes. My friend speaks really highly of guide dogs and say they didn't have to wait long at all! Best of luck for your partner finding assistance
Terry_Pie 1 points 5y ago
That seems unusual to me. Which state are you in? I don't have any experience with Vision Australia (nor am I very familiar with them), but here in SA our main two blindness organisations (Royal Society for the Blind and Guide Dogs SA/NT) would have you meeting and talking to someone within a week or two at most.

It does depend a bit on where you are, how old the person is (i.e. under or over 65), what stage the NDIS is at (in the case of under 65), and what services you are seeking. But that tends to matter more when actually getting services, not meeting someone to discuss the need for them.
AshLust [OP] 1 points 5y ago
Thanks for the response!

I’m in Queensland and it’s more of a matter of getting the services than discussing if there is a need for services. It seems unusual to me that it’s been taking a while.
SunnyLego 2 points 5y ago
There is also Queensland Blind Association you can contact.

https://qba.asn.au/
Terry_Pie 1 points 5y ago
If you've already had that discussion then and flagged what you need, I'd expect follow up within the week to arrange delivery, and delivery within a further week or two - that's tops. The only exception to this timeframe that I can think of would be a guide dog. Wait times for those are much, much longer. Basically if assessed as needing one, you'll go on a waiting list and when you hit the top of that list, then you'll get the dog - we're talking a period of months perhaps into double digits from memory.

Something like mobility training though: you flag it with them; they call you within the next few days; meeting within the next week, two if schedules are particularly hectic; meeting occurs and your partner gets a cane and a training session; follow ups occur each week for the next couple of weeks.

Same applies for orientation etc training around the home or workplace; braille (except that it is ongoing indefinitely); and adaptive technology (except that you get it the once and then you just use it).

I'd definitely follow up with them, by phone if possible.
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