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Blind and Visually Impaired Community

Full History - 2018 - 09 - 08 - ID#9e688o
6
Investigating the digital divide as it relates to visual impairment (graduate school project) (self.Blind)
submitted by jdn0023
Hi everyone! I'm working on a project for graduate school that involves writing public policy to address a social justice issue. I have decided to investigate how the digital divide (access, or lack thereof, to assistive technology) relates to success/opportunity for those with visual impairments. Before I begin diving into my research I wanted to hear from you all to determine how to best approach this project.

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Specifically, I'm looking to see if anyone here has felt disadvantaged because of the inability to purchase or use a specific piece of technology. Do individuals with visual impairments live much better lives if they're able to afford the cutting-edge software, or is there not a significant gap? Which barriers in the workforce have yet to be remedied?

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Even if you've been fortunate and have the "best" assistive technology on the market, do you feel as if you are provided more opportunities because of your socioeconomic status? Do you know of others who struggle because of a lack of access?

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I want to be well-informed so that I can help advocate for the visually impaired community. I know that in my field (technical communication) we are significantly lacking a blind perspective when it comes to document and instructional design and I want to help overcome that. Any input would be greatly appreciated! Thank you in advance!

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Derpette4220 6 points 4y ago
I'm legally blind and Canadian. Each province can choose whether or not to subsidize low-vision and blindness support programs, and my province has chosen not to. I don't have any of the assistive devices I need, as such, I'm unemployed and unable to pursue further education at the present time.
jdn0023 [OP] 2 points 4y ago
I'm so sorry to hear that. Do you mind me asking, what in particular makes it difficult to access the assistive devices? Is it specifically the cost? As I look more into the topic I'm thinking of researching visual impairment and employment opportunity; it's crazy to me that this is still such an issue.

What jobs do you feel might be best-suited for you? What are the biggest barriers facing visually impaired people in the workplace and higher education?

No worries if you don't feel like answering. I wish you well.

Derpette4220 2 points 4y ago
Cost is the biggest factor, it's also very hard to choose and buy devices you've never had hands on experience with.
I don't feel that any job would be suited to me as a visually impaired person more than any other. Personal transportation is a huge issue.
Early diagnosis is vital and often missed, I'm stuck without funding because I never received Persons With Disabilities designation as a child, and it's a fight to receive as a young adult. No income means no communication devices (I don't have a phone), no assistive devices or elective vision therapies, and very little means in general. So a meaningful move towards higher education or self employment is out of the question, for the time being.
jdn0023 [OP] 2 points 4y ago
Do you feel that workplace discrimination is as rampant as my research suggests? I find it insane that companies are able to bypass laws and deny employment and access for those with visual impairments. I've heard a lot about the transportation issue and that's something else that really needs remedying. Unless you're in a metropolitan city, it seems so difficult just to get around.

I wish you the best of luck as you continue on your journey. If you ever want to chat about your frustrations or just talk, I'm always here :) and, even though I'm way down in the southern US, if there's any way I can help out let me know as well.

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fastfinge 3 points 4y ago
One of the things that's been most effective at lowering the digital divide is the open source movement. I can't afford the jaws screen reader. But thanks to $1, I don't need it. The internet and the open source software movement have empowered blind people to help each other out directly, in ways that were never possible before, without being beholden to government support or sighted charity. Even if we manage to get all the assistive technology we need, the prices these companies charge mean that purchases can generally only happen through government programs. This removes the ability for blind people to make our own purchasing decisions; instead, some sighted government functionary decides what technology it will fund for blind people. That's why in my mind the most important thing is working to bring the price of this technology down, rather than working to get more government funding. Because once assistive technology becomes affordable to the average person, it means we get to make our own purchases, and decide on our own needs. It also opens up the possibility of free market competition improving products for everyone. Right now the assistive technology companies know blind people can't afford there software directly. So they're selling to governments and large corporations; we're not even really the customer for the stuff we're given to use!

Right now I can buy a decent windows laptop for $600. But if it wasn't for NVDA, I'd have to spend $1200 to buy a screen reader for it. More than twice the price of the laptop for required software? That's insane!
jdn0023 [OP] 1 points 4y ago
Thank you so much for the insight. You're right, the issue of affordability is totally insane. I just looked into the NVDA website and it seems like they're doing some really incredible things though. I'm curious to know, aside from the issue of affordability and access, what the biggest workplace barriers are for you. From what I'm finding in my research, discrimination still seems like a big concern (which is both surprising and extremely saddening). I'm not sure what country you're from, but I thought that something like the American with Disabilities Act better protected visually impaired persons. What I'm seeing, however, is that many employers are able to work around laws, and that discrimination is still rampant. I'd love to discuss with you a bit more if that's okay! Thanks again for your insight.
fastfinge 1 points 4y ago
Yup, I'm in Canada, so we don't have the ADA or any other law to protect us from discrimination. Hense unemployment hovers around 90 percent.

In my experience, where discrimination happens most is the interview process. And I'm not really sure how any law can protect us from that. You go in for your first in-person interview, the employer realizes you're blind, and just never calls you back. As is there legal right; employers don't need to give any reason for not calling interview subjects back, and you can't prove it was because you're blind. The only way to combat that is by changing awareness.

Sure, feel free to ask questions if you want; though it might take me one or two days to answer.
RogueCandyKane 3 points 4y ago
I’m assuming you are American? I’m in the UK and here we have a scheme called Access to Eork, which purchases the appropriate software/equipment needed to do a job. I literally would not have been able to maintain my employment for as long as I did without using zoomtext software.
I’m not working now however as I also have hearing loss and I use a textphone. The textphone became unreadable to me and I exhausted all available solutions. My employer could no longer find a suitable role for me that did not include telephone work.

Now I rely on apple products. It’s relatively affordable, it’s very accessible. I do t have the “best” but what I have works ok for me,

The main issue for me is lack of dynamic text on websites (and lack of accessible captioning).

Apple uses dynamic text. But you can click through to a link and that site doesn’t so it’s useless to me.

Yes u doubted my I’ve felt disadvantaged, been less informed, been isolated due to lack of being able to access stuff.

Good luck with your research
jdn0023 [OP] 2 points 4y ago
Thank you so much for your insight.

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I'm so sorry that you've been disadvantaged and isolated because of your visual impairment. I've heard great things about Apple as an accessibility product and have actually gotten to see some of it demonstrated. I took a great class in my undergraduate studies called "The Blindness Experience." Got to hear from a bunch of speakers who are blind and it was very enlightening.

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If it's okay with you, could I private message you with some questions as they come up? If not, I totally understand and thanks again for taking the time to write back :)
RogueCandyKane 1 points 4y ago
Yes sure but I may not respond straight away.
I also recommend you read the accessibility blogs in the Molly Jane Watt website - it deals with apple products and how they assist people with visual impairments and that particular charity works towards improving access to digital technology
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