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Blind and Visually Impaired Community

Full History - 2019 - 01 - 24 - ID#ajk1nj
2
How do the blind use public buses? (self.Blind)
submitted by AbleCartographer
I am doing research for a project about how public bus systems can be better improved for the blind. If you are willing to answer a couple questions through email about this please message me!
bennetfoxy 3 points 4y ago
Sometimes the driver will ask the blind person what their destination is and other times blind people will tell the bus driver what stop they're looking for and would they please let them know when it comes up.
AbleCartographer [OP] 3 points 4y ago
I see, I was particularly interested on how a blind rider knows that they are waiting at the correct stop or how they know the bus they want to get on has arrived. From my experience in the city of Pittsburgh there are audio cues where the bus will announce its number but often the buses do not have sound. Bus stops also do not have audio cues so I would imagine it is difficult for a blind rider to find the stop with no assistance.
estj317 3 points 4y ago
Gps and apps. There are already a myriad of bus apps. Have you heard of moovit? I use that. A lot of these bus apps are accessible. Quite a number of them I have a collection of them. I prefer move it and transit times. Your mobility has to be at least good enough to know your surroundings and such so I know my way around well enough, that I usually know the bus stops and where they are located but in case I don’t it will say take bus 91 at bellflower and spring ne. So I know where bellflower and spring is and if I know that part of town wwell enough I may know what direction is generally downtown or uptown. I will also know the bus lines. Say I know I am heading downtown so it must be that direction so I go there. In case I don’t know I ask but also some cities has it, it’s already there, there is some bus stop technologies for instance when I lived in San Francisco you can just press a button and a voice will tell you what bus is coming when tells you everything on the screen. It’s a screen reader and the voice doesn’t particularly sound very nice, but it does the job. I don’t know if it tells you the id or the corner, but you could probably easily look up the id of the bus stop and proceed that way or it can tell you what corner it’s on which is just a matter of programming it in to the audio.

So, I guess my only things the bus can improve on is a better gps system that is more accurate and that works better and announces the stops or more buses and service being better but that’s more financial in terms of public finance and strategical public admin stuff.

So, not much the buses can actually improve on I think sometimes for the tap targets the message of whether your card tap has gone through can be clearer I am not talking about tap and a ternstyle, I am just talking about a unit that you just tap your card on we have some of those in los angeles.
AbleCartographer [OP] 1 points 4y ago
The way that SF handles bus stops for the blind is very interesting. I live in Pittsburgh and from my observation the bus stops really do not have any type of indicators. I will also be sure to check out those apps you mentioned. This was very helpful, thanks so much!
estj317 2 points 4y ago
It’s really good I wish we had bus stops here like that. I live in Los Angeles county and each city some of them at least has their own transport system.. No stop has a screen reader some of them has a screen some don’t but just has a sign. There is no display as to the bus times or anything like that. It is dependent on people knowing how to read signs and some don’t I have gotten to the opposite bus stop before, a bus has come and I find out I need to get across to the other one. Like today sometimes it’s sheer frustration because it means you cross the street and sometimes you’ve already waited for a while at the current bus stop and it means that you have to wait longer at the other one. Sometimes I have to figure out how to get across because the street isn’t busy. But sometimes I understand how the stops work and which one is what direction but not all the time.

No problem. The apps are helpful but they do not just like tonight tell you which bus stop is which direction.
bennetfoxy 2 points 4y ago
Bus stops should have Braille. At least the ones here in Portland do. A blind person searching for a bus stop can ask others around to help ensure they find the correct one. The red and white cane is also a visual cue for other sighted people that this person is severely lacking in the vision department and when bus drivers see that, they will announce their bus and their route and/or destination to the stop. Our buses now announce themselves and announce certain stops along the route but you can still ask the driver for specific stops.
rebel_134 2 points 4y ago
I didn’t know that! I’ve never seen a braille bus stop sign. Maybe I should move to Portland LOL!
bennetfoxy 1 points 4y ago
If I happen to think about it and I end up on the bus mall, I'll snap a picture of one.
AbleCartographer [OP] 1 points 4y ago
In Pittsburgh I did not notice any place around the waiting areas that had braille; I will definitely be sure to check that again. I personally have not encountered many blind riders, would you say that other riders and bus drivers are pretty good about helping out blind riders?
bennetfoxy 2 points 4y ago
I'd say so, yes. Being a visually impaired rider myself and I remember using the bus before the advent of Google Maps and GPS. If I was going somewhere unfamiliar, I'd ask the driver for help.
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