Blind and Visually Impaired Community
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Voiceover issues on OS Mojave on the Mac (self.Blind)
submitted by BlindPolyglot
Hello everyone, this is my first post on this thread and I’m a relatively new user, so I apologize if there are any formatting problems. I’m having a problem with Voiceover on my Mac and want to see if anyone has any ideas or solutions. I just updated my Mac to OS Mojave. Voiceover is on but not speaking. I connected a braille display to my Mac and can get braille feedback, so I know that Voiceover should be speaking. Voiceover spoke on the login screen, and spoke the initial greeting message when the computer was ready to be used, but nothing besides that. I know it is not a problem with the volume controls on my Mac. Has anyone encountered this problem and if so do you have any possible solutions? I would really really appreciate any help very much! I am a very experienced Voiceover user and have never had this issue before, I am honestly kind of surprised by it.
BlindPolyglot [OP] 2 points 4y ago
I finally have an update to my own post. I’m commenting here because I don’t know how to edit my original post, so apologies for that. I ended up going to the Apple Store, and to make a long story short, they manually reformatted my hard drive, restored from a back up and reinstalled Mojave. Thankfully everything is working well now. We don’t know why nothing I did before worked, maybe it was the hard drive issue. I’m just happy to have VoiceOver back!
Duriello 2 points 4y ago
It is possible that you might have accidentally turned speech off. To enable it either double-tap the trackpad with 3 fingers (requires Trackpad Commander to be on) or press Control+Option+H to activate VoiceOver help where you can turn speech back on.
BlindPolyglot [OP] 1 points 4y ago
I just tried that, and I got no results from it.
Duriello 1 points 4y ago
The only other thing I can think of is that you may have the speech volume slider turned all the way down in VoiceOver utility.
Can you hear any other system sounds?
Can you hear any other system sounds?
BlindPolyglot [OP] 1 points 4y ago
I finally got through to the accessibility team atApple and they did screen sharing with me. Unfortunately the problem is going to be much more interesting than that. We are currently working on reinstalling the operating system and we are going to see if that clears up my problem. Whatever the solution ends up being, I will post back here to let y’all know. It’s definitely not something common.
Raf_AL 1 points 4y ago
I had a similar issue, when I tried to install Sierra earlier this year. I was late to that party, because I thought it would update on its own. :)
My brother, who is sighted, helped me do a clean install after I had tried everything I could think of.
Long story short. It made voice over speak again, so I think a clean install of the os might work in your case.
My brother, who is sighted, helped me do a clean install after I had tried everything I could think of.
Long story short. It made voice over speak again, so I think a clean install of the os might work in your case.
BlindPolyglot [OP] 1 points 4y ago
Interesting. I had no idea that anyone else had a similar issue when updating the operating system. I tried to cleanly reinstall Mohave after deleting my hard drive, thank God for a time machine back up, but my computer was having a hard time with that. Currently I have booted up in recovery mode and I’m doing a restore from time machine back up. Hopefully that will at least get me back to where I was yesterday before this entire mess began. I will then have to figure out updating again. I promise I will write more when I know more about what is going on.
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