I've gotten assistance several times over the course of my life through the Kentucky office for the blind, but I think the last time was probably 2012.

I tried to contact them recently about a couple of things I could use help with and they've apparently merged with vocational rehab. Despite this happening in the fall of last year, their new website is a 404 page and the contact info available via PDF/Word docs on the vocational rehab site seems out of date and each doc lists different names/emails/phone numbers for the same offices.

I've sent emails that haven't been answered and I've called and left messages that were never returned. It's very frustrating.