Blind and Visually Impaired Community
↑
4
↓
JAWS Not Reading When Navigating by Word in Microsoft Word (self.Blind)
submitted by TheBlindBookLover
Hi. I am using Windows 10, JAWS 2019, and and Microsoft Word which was downloaded through my school’s Microsoft 365 subscription last year. I just updated my laptop to the most recent version of Windows 10, and JAWS stopped reading out each word when navigating using control+right arrow. The on screen cursor will move upon doing this command, but JAWS will not read out any text when using this command. I downloaded NVDA, and I did not experience this issue when navigating by word using control+right arrow. Does anyone have any suggestions on how to fix this problem? Thank you to anyone who responds.
BlueRock956 2 points 3y ago
Hi, I have the same set up as you, and I incounter the same issue. I’m waiting for IT to respond, but you should also report the issue to the company, as they need to flag it as an important bug to address. I’m currently typing on an e-mail message and then copying and pasting the text to the word document. Restarting the computer will fix it for a bit, but when I’m working I find it easier to type on the message and do what I mentioned.
retrolental_morose 1 points 3y ago
i'm seeing increasing levels of this sort of thing which I had put down to the nature of updates, specifically Microsoft pushing out Office updates more frequently than JAWS.
Are you using the latest 2019 build?
Are you using the latest 2019 build?
TheBlindBookLover [OP] 1 points 3y ago
Hi. Yes. I am using the most recent build of JAWS 2019 and the newest build of Windows 10.
CloudyBeep 1 points 3y ago
1. JAWS might not recognise the version of Office being used. Press Insert+Q and tell us what you hear.
2. Try using Insert+Right Arrow instead, and see what happens. This is an alternate keystroke that may be bound to a different script.
3. JAWS has a script to perform this function, so my guess is that somewhere in the JAWS installation, that script got corrupted. If so, you'll need to completely erase JAWS and reinstall it.
2. Try using Insert+Right Arrow instead, and see what happens. This is an alternate keystroke that may be bound to a different script.
3. JAWS has a script to perform this function, so my guess is that somewhere in the JAWS installation, that script got corrupted. If so, you'll need to completely erase JAWS and reinstall it.
TheBlindBookLover [OP] 1 points 3y ago
Hi. Thanks for responding. After doing insert+q, JAWS announced, Microsoft word settings are; The application currently being used is lib.dll wwlib dll.
Insert+right arrow sort of works. It is not reading out every word. It will read out a couple words and then skip a few others.
I still have JAWS 2018. If I remove JAWS 2019, could I just reinstall the update?
Insert+right arrow sort of works. It is not reading out every word. It will read out a couple words and then skip a few others.
I still have JAWS 2018. If I remove JAWS 2019, could I just reinstall the update?
RJHand 1 points 3y ago
I believe so yeah.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.