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Blind and Visually Impaired Community

Full History - 2019 - 09 - 26 - ID#d9nxqz
5
Opinions on self-checkout machines? (self.Blind)
submitted by sparrow010
Hi all, I am an undergraduate student researching inclusive design strategies. For those who have used a self-checkout machine at a grocery store or pharmacy, what was your experience like? What parts about the machine made it easy or difficult to use?
papillae 2 points 3y ago
I can use one if I need to just scan an item and can put my cash in. But at the grocery, they make it so that I can't buy produce, and I can't pay with my cards....in fact any card swipe machine at any store is unusable most of the time because they make me do it myself, and I don't know what to press. So generally its all enraging, when a paid employee just watches and tells you to do something yourself.
razzretina 2 points 3y ago
I use them all the time but it's always necessary to get a store clerk to help me at some point in the process. I can scan items fine but the touch screen doesn't tell you where everything is. If I need to enter an item code, I have to get the clerk. I do like that it now says how much each item is and gives your total. They didn't always do that.
hopesthoughts 1 points 3y ago
I don't bother with them.
chrisjcorreia 1 points 3y ago
Thanks for the feedback. I was looking to examples of jobs done by people who are blind and wondered about grocery store checkout clerk using a scanner and how that would work. It seems like it could be as difficult as self-checkout. FYI I am not blind; I work with blind and low vision youth ages 14-21.
chrystalalex 1 points 3y ago
They are largely inaccessible, so unless I'm with someone who can do it, I don't bother with them.
bscross32 1 points 3y ago
I never have, I just figured they weren't accessible. I remember when I was younger going in with my dad and even then, they sucked. They've probably gotten better since then, but unless I knew they were accessible, I wouldn't want to mess with them. I remember we'd just end up frustrated having to start the whole thing over because someone touched the tray and the thing was like whoa, extra weight, need to start over.
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