Hi Reddit

My Dad is completely blind and uses an i phone seven with voice over. He's also never been tech savvy so I'm his main support for any issues but I live about a hundred miles away but go home most weekends. Occasionally he has problems with his phone that is solved through a few taps and swipes, but that's if you know what to look for and what settings to change, which was difficult when he could see, and generally not possible now that he can't.

Are there any tech support tools that the community uses that I should be using to help him with i phone troubleshooting? I was looking at Team Viewer but that looks like it might require him to authorize access to the phone each session.

Also, what other tech support resources could I use? Appointments at the local genius bar are booked out for days and he occasionally goes to the t mobile store since we have service through them but they don't always know what to do, and when they do, might not know how to explain it to a blind guy with limited technical knowledge.

Thanks for any guidance