Blind and Visually Impaired Community
↑
5
↓
Apple TV+ Audio Description? (self.Blind)
submitted by annibear
Hey everyone--just started watching stuff on Apple TV+. Has anyone else found the audio description quality there to be vastly worse than Netflix or Amazon Prime? I was watching Dickinson and to get the audio description started in between episodes I had to go in, manually deselect it, select something else, and then turn it back on. Plus, some of the descriptions of what were on screen were just wrong--some of the poems had words mispronounced (cross-checked with the poetry and a sighted person to make sure I was right).
CloudyBeep 2 points 3y ago
You should contact accessibility@apple.com about all of these issues. You should provide specifics for your question about mispronunciations.
I'm not sure which company created the descriptions for Dickinson; Apple and the other streaming platforms use several companies because of the volume of content they need describing. Your issue about text not being read as it appears on the screen might be due to there being insufficient time to read it all, so they had to modify the text. The question about mispronunciations might be due to differences between US and UK English. I haven't watched the show, so I'm sorry that I can't be more helpful.
I'm not sure which company created the descriptions for Dickinson; Apple and the other streaming platforms use several companies because of the volume of content they need describing. Your issue about text not being read as it appears on the screen might be due to there being insufficient time to read it all, so they had to modify the text. The question about mispronunciations might be due to differences between US and UK English. I haven't watched the show, so I'm sorry that I can't be more helpful.
annibear [OP] 2 points 3y ago
Might do that soon, thanks for the email. For Netflix they sometimes say which company it is, but haven't seen that on Apple TV. Usually I wouldn't be so picky about text being left off, but with poetry, it makes a huge difference--plus, Emily Dickinson was an American poet, so don't think it's a difference between US and UK English. Probably having insufficient time.
rkingett 1 points 3y ago
So first of all, Apple didn't write the audio description. They contract with several AD companies. But for all technical stuff, which, I've never experienced, write to accessibility@apple.com
annibear [OP] 1 points 3y ago
I'm aware they don't write the AD; I just would've expected that there wasn't a ton of difference between AD companies. Might email accessibility at some point, thanks for the email.
This nonprofit website is run by volunteers.
Please contribute if you can. Thank you!
Our mission is to provide everyone with access to large-
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
scale community websites for the good of humanity.
Without ads, without tracking, without greed.
©2023 HumbleCat Inc • HumbleCat is a 501(c)3 nonprofit based in Michigan, USA.