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Blind and Visually Impaired Community

Full History - 2020 - 01 - 09 - ID#emj2k8
7
What limitations to accessebility in urban public spaces do blind and partially sighted people experience? (self.Blind)
submitted by FreshSubstance
Hello!

I've noticed a lot of councils in the UK putting a lot of resources into updating their urban environments. However, I've heard various stories from different sources on how this has impacted blind and partially sighted people with and without guide dogs in both Bristol and London.

What are some of the biggest limitations you experience trying to navigate the public realm? Also, would you choose to use public transport over walking to avoid limitations and risky locations?

This area of inclusive urban design really interests me and I'd really like to give a valuable contribution to this area of research but I don't know much about it!

Even if you think of anything related to your experiences using public spaces anywhere in the world I'd be interested to hear them!

Thanks :)
JennyThalia 7 points 3y ago
I'm not speaking as a user, however, my aunt has RP and we're close, I frequently act as her guide whenever we go out so I can speak to what I've witnessed. I agree with/u/Tsuchikuzurezawa. People are often an obstacle; I've stopped counting the amount of times people have jumped over her cane.

She uses public transit (bus), as our buses have an exterior announcement system. However, she cannot use the train by herself as there no indications for the visually impaired on how to get to the East or West platforms. Like there's a sign to tell you that there is an East and West platform, with Braille on it and tactile lettering, however, it doesn't tell you where to go; just that it exists.

The flooring used in the stations is very slippery, there are no markings in a contrasting colors on steps. Additionally, when going through the fare gates, there's an issue where there's no audio to let you know if someone before you tapped their pass so it locks them out of the gate if you walk in front of them.

Other challenges include no audible sound for crosswalks, steep curbs, no markings on sidewalks. In accessible washrooms, the lock button and the button to call for help are of the same shape and color so they're really easy to confuse.

If there are maps, they're often small and lack contrast so impossible to read for those with low vision.
FreshSubstance [OP] 1 points 3y ago
Yeah, I can imagine public signs and maps being a massive pain to use. The style of maps in London has become so small and intricate. Sounds like there's a massive lack of other sensory wayfinding techniques. That was very interesting to read, thank you. From what I've researched high contrasting seems to be something which urban design is turning it's back on. I think people don't realise how vital it can be.

Is this in the UK that your aunt has experienced this?
JennyThalia 1 points 3y ago
We are in Canada.
Tsuchikuzurezawa 5 points 3y ago
Honestly, other people haha. Very often, I find that people are the biggest obstacle. For example, when I take the train in Tokyo, there is plenty of Tenji blocks, plenty of guided paths and audio indicators. However, when it gets crowded, they are basically useless. I can't use them when everyone is in the way, I can't hear if it's too loud, so on. Sometimes, the Tenji is on only one side of traffic, so walking there goes against the flow of everyone else. Unfortunately, I don't think there is any solution to this because the space catering to blind people has to be used by all
FreshSubstance [OP] 1 points 3y ago
Wow that sounds like it could get frustrating. I think solutions would involve specific features which are exclusive for users who may have a visual impairment in locations like train stations or incredibly busy walkways. If people have the ability to navigate it and cause congestion then those who can't observe it should also be able to navigate it safely and efficiently.

IMO these issues can definitely have design solutions it's just about bringing them to light to at the forefront when the design is being developed so they can be used by all. But also your example above sounds like available space could be a constraint to making this happen.

If you had a totally utopian idea of how the station worked how would you get around it?
Tsuchikuzurezawa 2 points 3y ago
I would just make a separate section that only caters to Tenji users. However, Tokyo is already crowded enough as it is, everyone would just start using that section too haha, and I can't blame them
Guer0Guer0 2 points 3y ago
For me it's definitely sidewalks in ill repair, also plants and trees encroaching on the sidewalk.
FreshSubstance [OP] 1 points 3y ago
This is very annoying to hear considering its a simple maintenance issue! I'm not sure where you're from but I can imagine this is especially an issue in more mature cities and towns with smaller sidewalks?
Guer0Guer0 2 points 3y ago
I'm in a consecutive state in the midwest United States. They have no regard for pedestrians here.
4247420 1 points 3y ago
My biggest limitation by far itsnt so much technological. It's people. Say if I'm with a guide people will ignore me or ask questions through my guide. If I go somewhere and need collecting like hospital or doctors I'll be called and the person walks away before I can ask to be guided. I think in terms of technology outdoors its mostly in the big well known cities. But its limitation is the fact it's no where else. That itself is a limitation as blind people dont all live in London.
rebel_134 1 points 3y ago
In DC I take the trains alone all the time. While the stations are easy to navigate, it’s often crowds that are obstacles. And l, I’m not sure if this is just DC, but there’s tons of what I call double crossings. As in, you cross a street, then turn and cross again. I despise those to be honest. Crossings give me anxiety as it is, and those make it worse! I’d like to find a city where routes are more straightforward.
FreshSubstance [OP] 1 points 3y ago
Thanks for all the responses! Really is some food for thought!
vwlsmssng 1 points 3y ago
Cycle routes only seem to be designed for the common bicycle.

Tandems (popular with VI riders), cargo bikes, tricycles and other uncommon but useful types of bicycles get short shrift on cycle paths with narrow junctions, tight corners, lack of manoeuvring space at Toucan crossings, obstacles at the access points (intended to block motorbikes), and steep gradients which impact riders of heavier machines.

Then when you get to your destination you are faced with a lack of suitable secure parking spaces. This is because there is not enough width for the cargo bike or tricycle, or not enough length for a tandem without it sticking into the road or blocking the pavement.
FreshSubstance [OP] 1 points 3y ago
Thank you for this comment! In my experience, urban designers looooove to put cycle parking on developments for all the obvious environmental reasons and for socio-economic inclusive travel, but this is an issue within the solution!

What do you do when you're faced with issues surrounding bicycle parking?
vwlsmssng 1 points 3y ago
> What do you do when you're faced with issues surrounding bicycle parking?

For the tandem it usually involves compromise,

- find a Sheffield Stand where the bike doesn't project into the road or block the pavement
- put the back wheel up onto the tree planting area
- get the back rider (VI) to stand and hold onto the tandem while you run to do the errand
- weedle the tandem into the bicycle storage area trying not to block everyone else from getting in and out
- give up and try something else
- rant at strangers on the internet
- resist the temptation to lock the tandem perpendicularly across a line of bike stands
- struggle to find a way to lock the frame, front and back wheels without carrying long snippable cables. Two different locks are recommended anyway (thieves need two tools) but you can usually only get to lock one to something
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