Hello, thank you so much for all the awesome replies I’ve received in regards to my first launchpad post. I wanted to update everyone telling you that I got a refund yesterday. McGraw-Hill was so reluctant and they said we can only give you your refund for two weeks after you’ve purchased the product, so then I called again and said that the product is not working I need a refund, and at that point they gave me a refund. I also told them that launch pad is very in accessible, but they didn’t want to hear it. Let’s face it, none of these publishing companies care about Accessibility they just want to make money and that’s the truth of the matter. To be honest I was very frustrated yesterday, and told them that they can continue going at the rate they’re going, but they are making students face multiple barriers with their platform not being accessible.
It just gets me so infuriated how so many colleges are switching to these online platforms with the textbook and assignments in a package... and these bigger corporations are failing to listen to us about Accessibility... because at the end of the day we are the ones that are suffering.
Thank you so much for reading and have a great day