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Blind and Visually Impaired Community

Full History - 2020 - 11 - 10 - ID#jrum1h
5
Paid Interview Request for College Design Process Class (self.Blind)
submitted by Exxetron
Hey y'all, I'm a student from Swarthmore College, looking to interview blind/visually impaired folk about their experiences with rideshare services like Uber and Lyft. We'll be providing 10$ worth of Amazon gift card (or whatever other company you want) for about 30 minutes of your time.

This interview is about part of a design process class, so we're not really creating a product, but just learning to design in a way that serves the community rather than belittles it. We're hoping to do this by including the community within the design process the whole way, and we will use the information we get to decide whether there is even an issue here, and if so, what to include in the mock-up of a possible solution. We've done some initial research into the subject, and it seems like Uber/Lyft are doing an okay job at targeting blind/visual-impaired folk, and services like Aira exist for those that want something more than just voice-over assistance, but there is some gaps in service for some folk where, for example, an option to indicate visual-impairment of the passenger would be helpful.

We're running on a limited budget, so we're probably going to be able to interview only 2 people initially, but we hope to get both people who have used and have not used rideshare services. Depending on the amount of responses, we may be able to request more budget to interview more people.

Our faculty advisor can be reached at mdelano1@swarthmore.edu.

Here is the link to the survey: https://forms.gle/ynbVmA98S9KTPA6c8
bradley22 2 points 2y ago
I can't take part in this, I'm quite sick at the moment but I do agree that an option in Uber, the option I use here in the UK, to tell drivers I'm blind/VI would be very useful.
Exxetron [OP] 1 points 2y ago
Oh no! I hope you get better soon! Yes, this was inspired by a friend of our professor's who had a lot of trouble contacting drivers to let them know of their visual impairment, among a few other problems!
bradley22 1 points 2y ago
Thanks! Yeah that makes sense.
MostlyBlindGamer 2 points 2y ago
Who are you?

Let me clarify - this type of inquiry usually comes with, at least, the name of the institution, all the way up to the contract information for the faculty advisors.

It's strange to drop a link to an unidentified Google form this way. You have funding, yet you don't mention an ethics board or anything?

Otherwise, the topic is very relevant and I'm sure you'll get lots of replies.
Exxetron [OP] 3 points 2y ago
That's a very good point! I have updated the post with my institution, and my faculty advisor. As for the google form, I had not seen which email I was using to use it. I will update that!
MostlyBlindGamer 2 points 2y ago
Great! Happy surveying!
Exxetron [OP] 2 points 2y ago
Will do!
siriuslylupin6 1 points 2y ago
This is over right? If not would be glad to help.
Jamie___May 1 points 2y ago
Entered, no pay needed.
Exxetron [OP] 1 points 2y ago
Awesome! Hope to talk to you soon!
joey_optix 1 points 2y ago
Thus sounds cool :)
The required topics aren't as relevant to me as I live fairly rural. But, if there are any other topics that you want to chat about, I'm happy to give my time for free :)
Exxetron [OP] 2 points 2y ago
That's fine! It's mainly a process experiment, but we will publish a redacted testimony of those who consent for it to be published, and our mock-up of a redesigned UI in an accessible format, so we can get community feedback. Hopefully if it is substantial enough we can send a suggestion to Uber/Lyft.
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