Blind and Visually Impaired Community
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Tech help with BARD app on iPhone (self.Blind)
submitted by perfecthannah
This morning when I tried to download books the app told me “download failed” even when I tried downloading titles I’d downloaded successfully before. I tried logging out and back in, no change. I deleted the app and reinstalled it. Now when I try to download titles it says “queued for download” and won’t proceed to download, it’s been hours. I can’t find any help online so I turn to you, Blind Reddit. Any thoughts?
[deleted] 3 points 2y ago
Bard has been up and down recently. I'd give it a couple of days. Can you still play content?
perfecthannah [OP] 1 points 2y ago
Unfortunately I deleted and reinstalled the app so I have no content to even try playing. u/YoYo31415 gave me the idea to try using the website tomorrow if things haven’t mystically resolved themselves overnight.
I do recall last week that the app made me log in every time I opened it, which just stopped happening one day on its own, so maybe you’re right. Hope so! Thanks.
I do recall last week that the app made me log in every time I opened it, which just stopped happening one day on its own, so maybe you’re right. Hope so! Thanks.
[deleted] 1 points 2y ago
So did it work now? Just curious.
perfecthannah [OP] 1 points 2y ago
Nope. Same issue... “download failed” every time.
[deleted] 2 points 2y ago
Sounds like you need to sacrifice a goat and howl at the full moon, now. Lol.
Sorry I don't have better suggestions. Bard has been weird.
Sorry I don't have better suggestions. Bard has been weird.
YoYo31415 2 points 2y ago
Not sure on that specific issue, but I had some problems a day or two ago. I kept getting a message when I hit play that said I didn’t have permissions to access, or something like that. I deleted my books, re-added them, same thing. Even with books I’d listened to before. I quit the app from the app switcher a couple times and after 20 minutes or so it randomly started working again. Maybe the app is just having some issues? I have no idea if it made a difference, but I did log into the website again to goof around with adding new books to my wish list, so not sure if that helped or if it’s a just a coincidence.
Sorry, this probably doesn’t help much...hopefully it’s a random glitch and will right itself.
Sorry, this probably doesn’t help much...hopefully it’s a random glitch and will right itself.
perfecthannah [OP] 2 points 2y ago
Plus you gave me the idea to try downloading on my laptop tomorrow (never used anything but my phone) if things don’t sort out, so you definitely helped!
perfecthannah [OP] 2 points 2y ago
Always helps to know one’s not alone in one’s troubles! Glad things sorted out for you. And thanks for sharing that it did, gives me hope. :)
YoYo31415 1 points 2y ago
Hopefully it gets working again for you soon. As we engineers like to say, it’s not a bug, it’s a feature! ;-)
perfecthannah [OP] 1 points 2y ago
Several days, another reinstall, and this is still happening. :(
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