My experience has been somewhat decent. It started off really terrible though. Councilors not responding to calls and emails, not following through on tasks, etc. I think it depends on your councilor and state.

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My experience is also potentially at least a couple decades out of date. I met with them, told them what I wanted to do and my plan for afterward. They paid for my tuition and books at university (no room & board - I lived a few miles from campus). I think there was a GPA minimum I had to meet go keep the funding, but I'm not 100% sure. It was sort of like a scholarship. They would have coordinated with disability services on campus, but I was so used to doing those sorts of things myself that I just worked directly with my professors and AFAIK, disability services never knew I was there.

After I graduated, they helped me via a small grant (that was specific to my state) for starting my business, which allowed me to do all the paperwork, get software licenses, and pay for a few other things.

They paid for low vision equipment that I needed throughout school and for some years after.

Let me preface by stating that my experience is from many years ago. I was nervous about working with VR services, too. What I learned quickly, was that if I communicated clearly about what I wanted to do, and what I needed from my counselor, everything went smoothly. I came in with a plan to attend college and had a plan to do it. I wasn't sure exactly what I wanted to do for a job after, but was interested in work that would be supported by the degree program I wanted. I worked very hard, and ended up getting a bachelors degree, and then decided to keep going to get a masters degree. My counselor was very supportive, and always made sure I had what I needed. Fast forward a couple of decades. I now have a great job that lets me do everything I ever dreamed of, and be as independent as I want. My advice is to go ahead and work with VR. I wouldn't be where I am, had I not done so. Good luck!