New co-worker starting soon, she is blind - tips for making her feel welcome?(self.Blind)
submitted by Aranciata2020
Hello, I am about to get a new co-worker who is blind, and I have enjoyed reading this sub-reddit very much, so I'd thought I would ask for some advice on how to be a good colleague. I know that things like computer hardware, software (not sure if she uses JAWS or what) etc. will be taken care of by the administration, so I am thinking more about daily interactions and such. I know a few things, like making sure documents are accessible, use image descriptions, make sure to describe/read what is on the screen when doing a PPT presentation, not show videos that are not accessible, etc.,and am reading up on accessibility in general. But I would love to hear what has made you comfortable or uncomfortable when starting a new job!
We are working from home so I doubt that we will get to meet in person yet, but hopefully soon.
Thanks in advance!
traumatic_worth26 points2y ago
Talk to them like you would anyone else. Don’t make assumptions about what they can and can’t do because of their blindness/visual impairment. It’s also good to ask them if there’s anything they’re ok/not ok with.
I would also suggest not correcting yourself about something that wouldn’t make sense to you otherwise. For example: “Do you like to watch TV? Well, I mean...” This flies over a lot of people’s heads. Just ask them questions.
And, most importantly, respect their autonomy. This goes with the “don’t make assumptions” point I made earlier but it’s not uncommon for people to just jump in and move their hands to objects or tell them where things are when they didn’t ask.
Edit: I’m a sighted person, so I’m sorry if this advice was unwanted or if any other blind/visually impaired individuals here feel differently.
Aranciata2020 [OP]5 points2y ago
Thank you! Good points. Totally agree with treating everyone the same, and not make assumptions.
Only1lunatica9 points2y ago
at my first day at an internship my boss went around (with me) and induced me with variations of "this is Only!lunatica by the way she's visually impaired" and please don't do that. I don't now how many knows already and if they do, how much they have talked about her but please just be open minded
Aranciata2020 [OP]3 points2y ago
Thanks so much for sharing your experience, but ouch - that seems really insensitive and unnecessary. It should be up to you if , when and how to share that... Our firm is really small so I think most people know already. My boss can be a little cringey sometimes, so I really, really hope we avoid any Michael Scott-type moments.
Only1lunatica2 points2y ago
Yeah it was and it comes from the “I just want to help and make sure everyone understands” mentality. so for her sake I’m a bit worried about how much “we’re getting a blind person” talk there have been instead of just “oh a new coworker” there have been and that’s one of the things that really marginalise us. So if you are In charge of any new people the more you treat them as a person (like the first comment put very well) the more you might inspire others to do the same
niamhweking17 points2y ago
As a sighted parent of a vi child but I deal with alot of vi adults, I would say in person or on zoom remember to use her name, don't just walk into an office and say " have you done that report yet?" Say "Mary have you done that report yet?" . When she enters a staff room or zoom call say " hi Mary it's john, bob's not in today" . Don't make assumptions on her abilities to do the job,
MostlyBlindGamer4 points2y ago
Good advice.
You just reminded me of the time I got to the office and muttered to myself for a good few minutes, before I realized a co-worker was already in, hiding behind a monitor.
Aranciata2020 [OP]4 points2y ago
That's great advice, thank you. In my country, people tend to not use people's names very much, not even when greeting people in the morning, but I have lived in multiple different countries and adopted the habit of always using people's names when addressing them, so I will continue that. (Off-topic but hate it that my boss always sends emails to multiple people, with some on cc, and doesn't specify who the main recipient is!)
Apprehensive_Art33399 points2y ago
I am a VI person and I agree with what other posters have said. Don’t make assumptions—if you don’t know, just ask in a polite way! My favorite coworker in regards to my VI asked me in a one-on-one convowhat would be helpful or not helpful to make sure I feel included. She also would address herself when she walks into my office (in the before times) like, “Hi, it’s Jane. Can you get me the numbers?” or something similar. I always liked that because I can’t always see people’s faces and I’m not always good at distinguishing voices (some blind people are).
In this new Zoom world, we have adopted more inclusive behaviors in my workplace for virtual meetings. If it is a meeting with new people, we would introduce ourselves, and give a brief description of who we are. For example: “I’m Jane Doe, I’m a white, cisgender woman with short dark hair and I am wearing glasses and a blue sweater.” This is something helpful for those who can’t see to understand something about those they are speaking with that many others would see just by looking at them. Another good virtual meeting habit is to name yourself when you speak once the meeting is going. For example: “This is Jane. I think you’re right when you said....”
At the end of the day, just treat them like any other colleague—don’t be patronizing or show them pity. They don’t need that and it’s just uncomfortable. If I had nickel for every “you’re so brsve” or “i couldn’t do what you do” I wouldn’t have to work, hehe! I’m just living my life the best I can just like anyone else, I just gotta do things differently and sometimes it’s more difficult but everyone has challenges in their life.
One last thing. Try to make sure that they feel included, especially in social situations at the office. I sometimes feel a bit weird at work parties because I can’t just walk up to people and start chatting because people are moving around everywhere and it is a disorienting blob. You can chat with them for a bit. Ask if they want any help finding somewhere to sit or get food/drink, etc. Those situations were always the ones I disliked until I had people like I described make me feel welcome and not a burden. Wishing you and your new coworker the best!
Aranciata2020 [OP]3 points2y ago
u/Apprehensive_Art3339 Thank you so much for taking the time to write such a thoughtful response! This is very helpful. I will definitely remember to use my name and introduce myself both in person and in online meetings.
Loved your comment about the virtual meetings. Made me think of a video I just saw, where former President Obama moderates a panel of people from the film Crip Camp. He introduces himself and then describes himself and his surroundings. I was like, damn, Obama does audio descriptions now, how cool is that??? So I will definitely take your advice on this.
And a big fat "NO" to the comments about being brave, inspiration etc., I totally agree!
Thanks so much also for the tip about social situations like parties, that is something I hadn't really thought about. I have many Deaf friends, so I am used to being in very visual groups of people, if I can say it like that, so this is new to me, and it will be neat to find out what works best for my new co-worker. (When I re-read what I have written it sure sounds like I have a really strong need to be liked haha!)
Thanks again for your time and your generosity!!
Apprehensive_Art33392 points2y ago
I knew the Obamas had something to do with the Crip Camp documentary but I didn’t know about your above story, that is awesome! I would talk with your new coworker and other coworkers about creating new accessible norms in your workplace so they become just part of your work culture. Once we normalize accessibility and inclusion, we won’t need to work so hard to get it! Thank you for doing your part!
Aranciata2020 [OP]1 points2y ago
Yes, the Obamas' production company Higher Ground produced it! And I just thought it was the coolest thing that he described what he was wearing, the room he was in, etc. (He did not say "I am a tall Black male", the way the other participants introduced themselves, but I guess that is common knowledge haha.)
Now I am totally off topic, but I know that Judy Heumann was Special Advisor for International Disability Rights in the State Dept. during the Obama administration, wonder if that is how they knew each other and how the collaboration on Crip Camp came about?
And I love the idea of creating new accessible norms - I will use that exact phrase and ask that we together decide on accessible ways of working. Thank you for that!!
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Marconius3 points2y ago
As a blind guy who worked in an office environment pre-covid, just treat us like anyone else. One inclusive thing to do is to announce yourself when you talk with them, like "hi, it's Marco." I got tired of people assuming I knew them by their voice alone, at least until I got to know them better, but even then it was still nice to get a name before entering a conversation.
Don't hover or assume you know how to help if something comes up. If we need help, we'll ask for it. If you do want to help, ask How you can help and follow the directions given.
Don't move stuff around on their desk or ruin their organization. In general, if you've offered to help, please know how to accept No as an answer.
Aranciata2020 [OP]2 points2y ago
Thank you so much for commenting! Definitely will remember to use my name and be more descriptive in online meetings.
Maybe I can bug you with one more question, about online meetings. Personally, I find the chat boxes on Zoom or Teams to be distracting. I understand their function in large meetings or webinars, as one might have technical difficulties and need help quickly, but when people use the chat box to comment in regular staff meetings, I think it is distracting and unnecessary. And I definitely don't want to assume, but my guess would be that this difficult to follow along with for people who use screen readers? I.e., listening to the meeting and participating orally, while having to listen to the chat through the screen reader as well? I am thinking this is something we might want to be aware of, but again, don't want to make assumptions, so maybe just wait and see?
Marconius2 points2y ago
It depends on the meeting software. Zoom is by far the most accessible now after all the work they've put into it, and they have an option to adjust the screen reader announcements for a lot of the notifications like chat messages, people leaving and entering, etc. Google Meet can't do that and I'm unsure about Microsoft Teams. We can interrupt our screen readers with one tap of the Control key, but if tons of people are chatting in alarge meeting, it can definitely get overwhelming, so we either have to switch the chat channel, unfocus the browser for the meeting until we have to interact, or turn off the screen reader altogether. It's good for folks to be mindful of excessive chatting, just know that Zoom is the best equipped to manage that for all users.
Aranciata2020 [OP]1 points2y ago
Thank you, I appreciate you sharing your experience! We are about 80% Teams, 20% Zoom so we will have to find out a bit more about the accessibility features of Teams. I personally like Zoom better than Teams, but unfortunately the firm has gone mainly for Teams.
Suspicious_Sassafras3 points2y ago
I work with a VI student and more than anything else, they want to be treated like everyone else. My student surprises me every day with the amazing things they can do! They rollerblade and play frisbee in PE, for example. I wouldn't have expected that. I would suggest making sure you greet them by name and also share your name. They will get to know your voice eventually. I would assume this person knows their job so offer whatever assistance you would offer anyone else. If you are the type of person who does things like notes or cards for people, try doing theirs in braille. It isn't terribly hard to learn.
DrillInstructorJan2 points2y ago
The names thing is useful to begin with, eventually you just learn what people sound like, although a monosyllabic "hi" is sometimes not enough to ID someone! Honestly I needed reminding who people were when I could see, so I don't think that remembering people's names based on voices is particularly more or less hard than remembering names based on what they look like!
Learning not to move stuff, not to leave stuff lying around, and to keep everything where it's supposed to be is hard for a lot of people. I always organised the coffee area when I had a corporate job because then I could actually find the milk and sugar but I was still reliant on people putting stuff back where it was supposed to be. I also remember traveling into work in sneakers and putting something more formal on when I got there, and finding someone had moved my damn sneakers at the end of the day. Only to the other side of the desk, but jesus.
The main thing for me, day to day, is that people are very nervous about asking anything that's directly due to me being blind. Just know that if she's been in this situation more than a couple of years, which she probably has if she's going out to get a job, it is not a special situation, it's not a special day, there's nothing weird or uncomfortable about it, it's just, you know, Tuesday.
If you're not sure if she needs to know something, just ask, and don't surround your question with some sort of terrified disclaimer, oh, I'm sorry to ask this, I hope you don't mind, er um... while she waits patiently for you to get to the point. It's not a big deal, it's normal, it's just life and I don't really care, but if you can become one of those people who just says "Hey, Jan, are you OK with getting to that place we're going tomorrow" without using a thousand words to get there, then that's utterly fantastic.
Frankly if there's some issue I'll probably already have asked, but a new person may want to seem capable and independent and especially if she's a youngster may not ask when she really should. This is not good but it's obvious why people do it. Either way if you see some issue coming up and want to mention, please, in the name of any available deity, just say it. I've heard all the disclaimers a billion trillion times.
If she's blind enough you may end up guiding her. Fear not. It's not catching.
Aranciata2020 [OP]1 points2y ago
Oooh, I love this, thanks so much! It's just Tuesday, haha! And I totally get the point about the disclaimers, that must get really old really fast. (It reminded me of when talking to people about grief, how that makes some people really uncomfortable, and they preface what they are going to say with so many words...)
And yes, I won't be afraid of guiding her if necessary!
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