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Blind and Visually Impaired Community

Full History - 2021 - 04 - 07 - ID#mm9q93
7
Video Conferencing Preferences (self.Blind)
submitted by Lramirez194
Hello Everyone! I’m a Junior UX designer working on some software that is for a virtual 3D environment where users can walk around and talk to others like the real world. Its a little like LinkedIn but in 3D, where you can be social or even attend seminars and meetings with your colleagues. It’s had great success so far in general but right now it’s accessibility to the visually impaired is nonexistent. That said, I have an amazing opportunity with full support from superiors to make the next version of this platform as accessible as possible, so here I am hoping to ask a few questions over the next few weeks to do my best to collect input from the blind community to better design our software.

For those of you that regularly use video conferencing software for work, what has your experience been?

Is there a software in particular that you prefer?

How do you prefer your microphones be managed? (Push and hold to talk, toggle a mic button, etc )

If I’m overstepping or if there is a better place to ask these question, apologies for the intrusion and I would be super grateful if someone could point me in the right direction.
Superfreq2 1 points 2y ago
Interesting!

I'd like to share some concepts with you that might help but it would be difficult to explain and demonstrate over text. Would you be willing to set up a voice call on one of those aforementioned video platforms?

For reference, I'm totally blind, an experienced user of NVDA, JAWS, and Voiceover on IOS (working on MAC ATM) who's been an audio gamer since the age of 7 and has provided feedback for other proposed virtual reality adaptation solutions recently.

I'm no coder and I don't have much experience with VR, but I do understand some of the basic concepts of both.
Lramirez194 [OP] 1 points 2y ago
Oh man that would be amazing! Let me DM you and we’ll set something up. Note that I am just one of a team of 4 UX folks so some of the more experienced guys may like to join us.
Superfreq2 1 points 2y ago
Yeah that would be fine.
casserole_cat 1 points 2y ago
I’m a legally blind teen so I use the app zoom for video chats. Because that’s what most schools use. I’ve sorta memorized what different things are also I’m pretty good about turning my mic on and off. And my laptop has different functions like it has big text and I can zoom in on stuff. (And my phone has a magnifying feature to zoom in on anything around me) But typically my meetings are so short that I just need to know where the mic button is. I turn it off and on and haven’t forgotten to turn it off yet. But you said virtual 3D so will this be like the VR type of thing?

Because my brother has and oculus and it’s so much fun. But I don’t use it for anything serious like this no just photo copying my brain and throwing pizza at the robots. But my eyes are sensitive to all that light and actions that I can only last like a hour.
OddRedd 1 points 2y ago
We use Zoom at work and it works really well with JAWS/Fusion. Everything is accessible, has keyboard commands and very informative labels. I dare say we 3 VI users get more infos since for instance people leaving and joining is announced by the screen reader. The non-VI pafticipants mostly miss those little popups if there's enough people in a call to make the screen a little crowded.
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