Blind and Visually Impaired Community
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Anybody else with experiences (bad or otherwise) with vendor certifications proctored by Pearson Vue? (self.Blind)
submitted by syn_syn_ack_ack
I've had several IT certifications, and no shortage of horror stories about Pearson Vue's ADA accommodation request system. I'm exhausted after fighting with them every time I need a new cert. It takes weeks of my time, redundant faxes from my doctor, and in the end my request just having the monitor up at the edge of the desk is never met. Zoomtext hardly works either.
I'm supposed to be studying for a Microsoft Azure cert per my employer's request, but I can't bring myself to continue knowing that that ordeal is at the end of it.
Is there anything I can do? At least are there other blind people out there who've had to deal with this?
I'm supposed to be studying for a Microsoft Azure cert per my employer's request, but I can't bring myself to continue knowing that that ordeal is at the end of it.
Is there anything I can do? At least are there other blind people out there who've had to deal with this?
Shadowwynd 6 points 1y ago
They aren't a great company. They promote testing for *everything* and seem to have an "####"-em attitude towards people with disabilities. Their books, even when a PDF version exist, are often inaccessible. Their testing software rejects many accommodations as cheating - even going so far as to say multiple monitors are cheating, and even certain screen sizes are cheating.
Document the problems; time, date, if it was accessible or not, etc. ... but there are no good answers with these people.
Document the problems; time, date, if it was accessible or not, etc. ... but there are no good answers with these people.
EyesR4Nerds 6 points 1y ago
They are an unadulterated nightmare. I’m sorry I can’t offer useful advice, but I can say you are certainly not alone. I’ve dealt with their nonsense for three exams over the course of about five years, can confirm how bad it is. Sending you well wishes and unending patience!
syn_syn_ack_ack [OP] 5 points 1y ago
For my CCNA exam, I was supposed to start the test at 9:15 AM, but didn't finish until after 5 PM. Whatever solution they use to present the test (I'm guessing some kind of VDI) doesn't play well with ZoomText. Every time I've gone to a 3rd party testing center, they've had to spend hours troubleshooting.
The last time I went, the application process went so horribly that I documented it all in a spreadsheet with date stamps. Just talking about it makes me tense up.
The last time I went, the application process went so horribly that I documented it all in a spreadsheet with date stamps. Just talking about it makes me tense up.
EffectiveYak0 3 points 1y ago
I haven't yet since I only lost my vision two years ago, but it really makes me pause on trying to obtain any certs because of these stories.
I think we need to start threatening legal action because it's absurd this is still a problem in 2021.
I think we need to start threatening legal action because it's absurd this is still a problem in 2021.
vvitallie 1 points 1y ago
I gave up on"pearsonvue wans sended me a reader scribe person, who could not tell the diffirence between a slash and a backslash.
I gave up on getting any new"ms certification. Last year I took a exam for project management with peoplecert from Greese." Compared to pv that went verry smooth.I am sorry but getting ms certs these days is more difficult for a"blind person then lets say 15 years ago.
I had no issues when prometric was still an"ms exam partner." And pv had still a Uk based office. These people werverry kind and accomodating.
I gave up on getting any new"ms certification. Last year I took a exam for project management with peoplecert from Greese." Compared to pv that went verry smooth.I am sorry but getting ms certs these days is more difficult for a"blind person then lets say 15 years ago.
I had no issues when prometric was still an"ms exam partner." And pv had still a Uk based office. These people werverry kind and accomodating.
RunsOnBoltCoffee 1 points 1y ago
I never had an issue during ICND1, 2 and Sec+, although they were all done within 10 months so I only had to submit information for my doctor once. It was certainly a pain in the ass but I don’t remember anything being inaccessible, besides the exams themselves. I took all three with a proctor reading me every question/simulation.
Pinknose27 1 points 1y ago
This makes me sick. My daughter first had to fight FOR MONTHS to get her accommodations and now I’m worried she’s going to have problems. All the other students in her Masters class have been finished for months.
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