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Is it possible to turn off screen reader during calls / meetings (self.Blind)
submitted by tylandlannister
I work for a software company doing customer support. So far, it’s been mostly email and chat. We are however about to introduce a phone line.
So my question is, whether it’s an app like JC, Zoom, or Slack, is there a way of ensuring your screen reader cannot be heard by a person on the other hand.
I will have to look up customer details on the database while talking to them, so continuously muting the screen reader or the app won’t work, and can easily get confusing.
What I’m thinking is screen readers on phones are quiet during a call, even if you are doing something on it. I want the same functionality.
Some important info:
· I am totally blind.
· I’m using NVDA running on Windows11.
· I’m in Africa working for a global company with an HQ in Ireland, the US, and India. Whatever accommodation laws exist are not applicable, and cannot be enforced.
SightlessBastard 7 points 1y ago
Normally, the person on the phone wouldn’t hear your NVDA. Especially, if you use applications like zoom. I assume, you are using a headset for your calls.
Regarding muting your screen reader, do you use a braille display? You can turn off speech in NVDA by pressing NVDA plus S.
Regarding muting your screen reader, do you use a braille display? You can turn off speech in NVDA by pressing NVDA plus S.
tylandlannister [OP] 6 points 1y ago
Ahhh! But of course. I hadn't thought of this. Just tried with a headset right now, and it's all perfect.
THANKS
THANKS
SightlessBastard 3 points 1y ago
You’re welcome :-).
Fridux 5 points 1y ago
A little Google search turned up a possible $1 solution to your question as the first result. If you use headphones you might be able to route the screen-reader audio through them while letting everything else be capture by the video conferencing client, which isn't exactly what you asked for but in my opinion is a superior option.
Another little Google search turned up yet another solution to $1 also as the first result where someone suggests creating a profile where you just disable the synthesizer, but in my opinion the first solution is better.
Disclaimer: I do not have access to a Windows machine, and haven't used Windows and NVDA since 2019, therefore I was unable to verify any of this.
Another little Google search turned up yet another solution to $1 also as the first result where someone suggests creating a profile where you just disable the synthesizer, but in my opinion the first solution is better.
Disclaimer: I do not have access to a Windows machine, and haven't used Windows and NVDA since 2019, therefore I was unable to verify any of this.
retrolental_morose 3 points 1y ago
all of that is spot on. I sometimes use a speech-off NVDA profile on a per-application basis also, assuming I have a braille display connected, depending on nneed.
No-Satisfaction7842 2 points 1y ago
If you press control + NVDA + S you will get a dialog box where you can change the audio destination for NVDA. Ignore the first field and tab to the second one, audio output device. From here, choose the headset you are using. Now NVDA will be heard in your headset and not your computer speaker. When you’re done with the call, you can repeat these steps and change it back to your computer audio
TechnicalPragmatist 1 points 1y ago
Headphones or braille display will be the best options here.
[deleted] 1 points 1y ago
[deleted]
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