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Blind and Visually Impaired Community

Full History - 2022 - 05 - 02 - ID#ugw1u6
26
Clinics that don’t know how to deal with VI people (vent) (self.Blind)
submitted by Dry_Director_5320
Tried to donate plasma today to get a little bit extra money to help pay my bills. I’m a physically fit and well person, but ended up being sent away because my heart rate was too high. Well, let me tell you, my heart rate was only so high because of how stressed that clinic made me! I walk in, sunglasses on and cane in hand, and make it very clear to the staff that I CAN see, but I cannot see very well. We start the check in process and immediately the front desk worker starts making gestures vaguely telling me where to go. Tell her I can’t see, she continues on as if I said nothing. We get through most of the check-in and then she tells me to read a paragraph off her computer aloud. I look at the screen, tell her the text is far too small for me to read. She hums and nods and just stares at me, waiting. I’m getting pissed, honestly. I lean over her desk and put my face about an inch from the computer and stumble my way through reading this thing. My eyes burn by this point. She continues to direct me around with vague gestures to the Other Side of the brightly lit building. All the other tests are done and show optimal results, except my heart rate, which is elevated out of both frustration and stress at how I’ve been treated this whole time. I’m sent home, unable to donate, and all that time and frustration is a waste. Now my eyes burn and I want to scream.
athennna 9 points 1y ago
Don’t tell them you can see but can’t see well. It’s too easy to misinterpret. Just tell them you’re blind.
Mamamagpie 9 points 1y ago
I would suggest contacting the site manager, this sure seams like ADA violation.
niamhweking 9 points 1y ago
I'm hoping the paragraph was consent, otherwise why do they need to know your reading ability? Also I wonder about illiterate people, how do they handle it if someone who can't read English arrives?

I know the form we have to fill in is tiny writing, faint print and has about 30 yes/no tick boxes. I might ask next time what do they do for VI people
TechnicalPragmatist 7 points 1y ago
Totally blind here, they can’t mistake me for anything else. Usually they are willing to help. They read it to me and I give them verbal answers. Not sure how happy they are to help. They know they’re supposed to so they read it and don’t give me crap which is a great choice.
AceyAceyAcey 7 points 1y ago
She should have offered to read it aloud or enlarge the font for the OP.
Bsmith0799 3 points 1y ago
The reason they do that is so that they KNOW you read it and aren't just pretending to listen to them read it. I've donated before.
niamhweking 2 points 1y ago
With us they ask you a few yes or no questions, then you go through the form by yourself and tick it, then get a brief interview before the iron test. Visually I have only ever been asked to verify my signature
Bsmith0799 2 points 1y ago
Ah. They forced me to read it despite my vision and explained why. I donated for over a year.
niamhweking 5 points 1y ago
I get the legality of it all but they must have workarounds for the blind, non native speakers, illiterate people etc
Dry_Director_5320 [OP] 1 points 1y ago
Personally, I don’t think their reasoning was good enough to justify public humiliation (having to climb half over the desk to get close enough, legs off the ground because I’m short) and causing me pain (eye strain of reading the whole paragraph after they’d already made me expose my eyes to the light without my glasses Twice). There has to be some work around, even just enlarging the text or zooming in. They offered no help at all.
carolineecouture 4 points 1y ago
Ugh, sorry. I've been thinking of trying this myself. Seems like they have no clue.
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