As of now 400,000 people get help from this app and there are more than 5 million volunteers, there are so many people are there trying to help that the workload does not fall in one person don't expect to get a call every hour because there are so many people that are trying to help, and I don't think there is a more widespread app

I’d say 3-4 calls every 6 months is average for a Be My Eyes volunteer, and even those you might not answer fast enough to get the call, they ring multiple volunteers at once and whoever picks up first takes the call

I use it on a regular basis. It works great. Thanks for joining to be a volunteer

Wife uses it a lot when I'm at the office. Labels, expiration dates, all kinds of things.

I would take more calls if they came through but they're are so many volunteers. I've read and found all kinds of things for people.

I would like to follow this thread. I am visually impaired and always looking for good support for bad days. I’ve heard a lot about this app but unsure if there is better out there thanks!

I have used it once or twice, it’s on my phone if I need it but I’m not using it every day.

I probably use it once or twice a week for simple things. Most of the time the calls don't even last more than a minute. Honestly have had no bad experiences. Only once I think the call woke up the guy on the other end lol

I personally do not, no, but I know of many others who love it.

I use it fairly regularly, mostly for labels and cooking instructions. I live alone and, while I can always facetime a friend or family member, this service truly fills a need during times when it is not convenient to reach out via facetime.

I think it is a very useful app.

You might not get frequent calls, but each time you read a label, identify expiration dates on a product, or read the cooking instructions on a package, you will be making a blind or VI person's life easier.

I almost forgot I have it installed. Must have been a year ago the I missed one call. Never had one before or after. I keep it installed because my g/f is 100% blind, but otherwise...

It's basically using up space on my phone for nothing.

/edit: Just checked: Been available for a call since December 1st 2019..

I talked to the founders and one of the C-Levels of the company during CSUN. This community and others widely used and accepted this app around the country. One of the few APPs I 100% support and if you like I can have someone who represents them on here one of these days.