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Blind and Visually Impaired Community

Full History - 2022 - 05 - 28 - ID#uzo7x0
2
accessible project management software in 2022? (self.Blind)
submitted by Rethunker
I'm on the hunt again for accessible project management and ticket tracking software. Those of you in software development or "agile" development will likely already have strong opinions on the subject, especially if you've been frustrated by lack of accessibility.

If software used by my team isn't accessible enough, we're going to dump that software soon in favor of software that works well for all of us: blind, DeafBlind, low vision, color blind, sighted, and so on.

**Asana** is a package I'm considering anew. I don't know how well its public commitment to accessibility matches up with the implementation.

I'm interested in feedback from r/Blind members with experience in any of the following:

* engineering, software development, and/or agile development
* task coordination between blind and sighted folks
* a need or interest in coordinating complex, long-term projects, even if just for yourself

My needs for accessible project management software include the following:

1. Ticket / issue tracking that can be organized in sprints.
2. Easy access to past tickets.
3. Wiki for documentation
4. Good security
5. Preferably, support for Windows, Mac, iOS, and Android.
6. Preferably, the ability to hide or remove unused features.
7. Optionally, built-in source code control.

Integrations with 3rd party apps would be okay, but not necessary.

There's no need to read further in this post unless you want some of my opinions on the subject.

I've tested and/or used two or three dozen different project management packages over the past decade or two. I prefer the ones that are conceptually simpler. In my experience, if it takes more than a few hours to learn enough about a project management software package to do useful work, then that software management package has some serious design problems that will slow down a team.

**Atlassian** is my team's current package, but it's clunky and suffers from featuritis. One new team member using a screen reader got used to Jira in less time than anyone I've seen, but she and the rest of the entire team find Atlassian just okay.

**Asana** got my attention today thanks to this r/Blind post from 2017:
$1

Asana has an accessibility statement and FAQ at the following two pages:

$1
$1


A co-founder of Asana is the child of a blind parent, as mentioned in this article from 2017:

$1

​

$1 is a past favorite of mine, but it's too expensive, and its interface is even more visually oriented than others. $1 lacked proper accessibility even two years after a blind team member and I gave specific feedback to the support team about accessibility.


**ClickUp** was clunky, the last I tried it. Their hard-charging advertising is off-putting to me.

**Trello**, now available through Atlassian, is reported to be accessible, but for sighted users it makes poor use of screen space for sighted users.

Mantis, Redmine, and related packages have worked well for me in the past. However, I used those with sighted colleagues. I'm sighted myself, albeit with some vision impairments.

Individual Microsoft and Google apps are okay, but anything of theirs related to team management gets a hard pass from me. Software from other companies that allows for sign-in with Microsoft and Google credentials is fine.

Suggestions? Thoughts? Comments? Anyone out there still awake after reading this post?
[deleted] 2 points 11m ago
[removed]
zersiax 2 points 1y ago
YYou seem to have touched on most of the ones I know of. I believe Redmine is pretty accessible, but not sure to what degree it's still being maintained, and it takes a bit of doing to set up if I remember correctly.

Going to try Linear, thanks for the suggestion u/joemccormickjr
Rethunker [OP] 1 points 1y ago
u/zersiax, it appears Redmine doesn't have a mobile app for everyday users. What I recall finding was a Redmin app for admins only. That's too bad, really, because I used Redmine for a few years and liked it a lot. And thankfully I wasn't the one who configured it.

As of this week, my team's decision is to stay with Jira only if we can hide features we don't use. Otherwise the team's next choice is Asana. Whatever Asana doesn't do we would cover with other apps.

The interoperability of Jira, Confluence, and Bitbucket is nice, but for our needs the usability and accessibility issues are just bothersome enough to consider making the jump. Better now than before it becomes even harder to move to another suite of tools.
Rethunker [OP] 1 points 1y ago
Yeah, I was fortunate enough to use Redmine after someone else set it up. To come in as a user was easy. Finding out tickets was very easy, which I liked a lot.
codeplaysleep 2 points 1y ago
Our company is dead set on Jira, so I'm curious what you come up with here.

You might want to take a look at $1 \- I haven't used them in several years, but I remember it being pretty accessible back then and it looks like they have all of the features you need. I liked it at the time, but I have no idea how it's changed over the years.
Rethunker [OP] 1 points 1y ago
u/codeplaysleep, my team and I are down to Jira vs. Asana. The key issue is whether Jira features we don't use can be hidden. Otherwise the general impression is that Asana would be a better fit, and we'll use other software to fill in gaps as needed.

So far Jira has been accessible enough. That doesn't mean it's as usable as I hoped it would be.


* Looking up old tickets is strangely hard.
* The Roadmap features is visual, and not well implemented for what it is. The same goes for several other features we haven't used and don't need.
* Confluence is mostly usable, but still clunky.
* Jira may be more configurable as a paid account, but I don't want to pay for an account or spend hours digging through poorly indexed documentation to figure out whether what I want is possible.

The team is still small enough that standups include more than just developers. The team mix is one reason Asana seems a better fit, at least for a while.
Rethunker [OP] 1 points 1y ago
Thanks! I’ll keep you posted.
ke7zum 2 points 1y ago
How about sales force? I'm actually studying to become an admin, not that that means anything, but it is something to look into at least.
Rethunker [OP] 1 points 1y ago
Salesforce is an interesting suggestion. Thanks! That may come into play in about a year. I’ll review it, but my inclination is that Salesforce may have more then what the team needs. But that’s where we’d be headed in the long term.
ke7zum 2 points 1y ago
Hey, good luck! I believe in overpreparing, you don't know what you'll need, and in some cases, it's good to have it and not need it, rather than to need it and not have it. Good luck in your course, or what ever you are doing.
joemccormickjr 2 points 1y ago
I've been using $1 for a few months now and am a big fan. Admittedly its not perfect for accessibility, but I have found it manageable and on-par with other services. It does have a great free-teir (up to 250 active issues with unlimitted teammates) and then the paid version is $10 per user per month.

​

I use speach and magnification so definitely rely on the magnification to make it a bit easier to navigate but it has a strong focus on keyboard shortcuts so will find myself toggling on and off the virtual cursor to easiy enter in various shortcuts
Rethunker [OP] 1 points 1y ago
$1 doesn't have a native iOS app yet, which likely means my team won't use it. But thanks so much for mentioning it!

Also, I've had so many usability problems with apps that default to dark mode that I sometimes give up early when it's hard to figure out how to turn on light mode, or to get the website to respect my browser and OS settings. $1 and $1 both default to dark mode.


Since I'm sighted, dark mode often means I see a reflection of myself on my desktop, laptop, or phone screen. Dark mode's nice if I want to check whether there's food in my teeth, but bothersome to me at nearly all other times.
Rethunker [OP] 1 points 1y ago
Ooh, nice! Thanks so much for mentioning $1. That's one I haven't tried before, and I've added it to the list I'm building up in a ticket for the next sprint.

If I remember correctly, u/rumster also works in software, but I don't know what toolchain or services may be relevant to rumster's work.
thomas6_ 1 points 9m ago
Check out Firmao :) https://firmao.net/ds/re
Rethunker [OP] 1 points 11m ago
Here's an update on project management apps.

It came down to Jira vs Asana.

We're sticking with Jira for now. Thanks to replies to questions about configuring Jira, I managed to hide some of the features we weren't using. That made the serial announcement of selectable items shorter for screen readers.

Also, a Redditor mentioned that a plugin called ScriptRunner can be used to customize Jira further. And some day I'll have time to look into that.

Asana looks okay, but once I simplified Jira, the effort to learn Asana didn't seem worth it.
Rethunker [OP] 1 points 1y ago
J.J. Meddaugh covers three free apps in an AFB AccessWorld article from 2019:

1. $1
2. $1
3. $1

Here's the link for J.J.'s article:

$1
Rethunker [OP] 1 points 1y ago
An AFB AccessWorld article from October 2015 singles out four apps:

* $1
* $1
* Wunderlist (which became $1)
* $1

The article is entitled "Digital Task Management Solutions: Barriers to Accessibility are Barriers to Productivity and Convenience." Here's the link:

$1
[deleted] 0 points 10m ago
[removed]
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