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Blind and Visually Impaired Community

Full History - 2022 - 07 - 15 - ID#w051nn
3
Accessible payment (self.Blind)
submitted by darealy
I go to the store that has a touchscreen point of sale system I have complained that it is not accessible there is no feature to make it accessible they told me they will look into changing dress the store has many locations all are using the same system can I do anything else aside from complaining?
Mamamagpie 3 points 1y ago
I wonder if it is 5 Below. You can’t even use Apple Pay without interacting with their POS POS.
witcwhit 3 points 1y ago
"You can reach the ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

Even if we do not take any formal action, your complaint provides us with valuable information, helping us find issues affecting multiple people or communities, and helping us understand emerging trends and topics."

That's from the ADA website. These businesses are legally required to be accessible and filing complaints with the ADA is important every time you encounter a business that violates this law.
lightsrage85 1 points 1y ago
I have been through tat many times. ie self checkout at walmart. so I just shop online. yeah its frustrating. I need to get out more. but man i cant do a lot of stuff i want to do due to being morbidly obese.
darealy [OP] 1 points 1y ago
Thanks I’ll try this
akrazyho 2 points 1y ago
Do they accept mobile wallets?
SiriuslyGranger 1 points 11m ago
For now I just have people do it for me. But I’ve been talking about this and we need accessible POS systems self check out and other machines. Usually I give them the card and have it run creddit. If I can do apple pay I do it but they still require you to hit debit or credit and they do it for me.

The guy I am working for says the best ways is to make an app for it if these pos companies would. That’s one of the better AT type solution. He’s blind and works in At or have and starting a business he owns a couple now.

But it’s definitely a huge pain point and I talk to students who want a research topic. Great why don’t you look in to making POS machines accessible?
BaBaBroke 1 points 1y ago
I ask the employee to do it for me, they always have so far. Even when you have to make an order on a kiosk that they do not know how to make accessable. Special thanks to who posted the phone number for complaints.
Central_Control 1 points 1y ago
I'd recommend talking to a disability lawyer that specializes in ADA accommodations.

As much as whomever you're dealing with *says* they want to help the disabled, they are all corporate drones that don't have the ability to conjure up a push-button point-of-sale device, nor do they have the technical knowledge to install it. They are there to manage you, waste your time, and not bother corporate as to draw attention to themselves. You're creating work for them and you're not their boss, so they just don't want to have to deal with it.

When you get to that point, you need help from an outside source.
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