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Blind and Visually Impaired Community

Full History - 2022 - 07 - 21 - ID#w503fk
2
Voiceover Audio Ducking Issue (self.Blind)
submitted by razzretina
I’ve checked AppleVis and Google for help with this and found nothing. I made the mistake of enabling audio ducking on my iPhone 13 Pro Max and it. Will. Not. Turn. Off. It’s driving me nuts. I’ve disabled in Voiceover, restarted my phone, put it in the rotor and took it out again…nothing turns it off! I hoped the update would fix it but nope. Putting my phone on mute makes it almost unusable im the other direction since notification and ringer vibrations are so inconsistent.

Have any of you had a problem like this? Is there anything else I can try to fix it? I’ve tried asking in iOS groups with no success, I’m hoping some of my blind Voiceover users might have some advice. Thanks everyone!
SiriuslyGranger 2 points 11m ago
It turns off very easily what do you mean it would be strange if audio ducking will not turn off despite you switching it to off I would reset your phone or something. By all logic it shouldn’t be doing this.
RagingRoman01 2 points 11m ago
By any chance are you using AirPods when this happens? Because from what you described in the post and comments, it sounds like you have your announce messages setting turned on for the AirPods. You can turn that off in the control center but it automatically turns back on every day.
CloudyBeep 1 points 11m ago
I don't quite understand the issue. Audio ducking is enabled by default. What undesired behavior is occurring?
razzretina [OP] 2 points 11m ago
The big issue is that message notification sounds are lowering the volume of all other audio (music, podcasts, videos, even phone calls). I like it when Voiceover does that but it’s awful with the message notifications. And Voiceover doesn’t lower phone call volume, it’s primarily notifications through any messaging app that does it
pitermach 2 points 11m ago
Notifications ducking other audio is standard iOS.behavior and not related to voiceover. There isn’t any way of getting rid of this apart from putting your phone in silent while you want to listen to something without interruptions.
razzretina [OP] 1 points 11m ago
Ugh that's awful. It hasn't always been the standard, it seems to have come in with the new iOS. I'm fine with the sounds and find them useful, it's the audio ducking that's the problem and it seems to only be WhatsApp and Messenger; Discord doesn't audio duck. Thanks for the info!
Migmatite 2 points 11m ago
I'm having the notification inconsistency problem so I feel you there.

As for the docking behavior, as far as I've been told by others, you have to go into audio/visual, headphone audio, headphone accommodations on, then click custom audio setup, but it only works for beats headphones. I don't own a pair of beats so cannot tell you if that works or not.
CloudyBeep 1 points 11m ago
Are you sure that VoiceOver is causing the issue?
razzretina [OP] 2 points 11m ago
Looking into it more it may not be but I can’t think of what else it is. I’ve checked the messaging apps settings and all of them are normal, but nothing I do stops messenger Whatsapp from audio ducking and the only place to adjust that setting is in Voiceover
CloudyBeep 2 points 11m ago
Disable VoiceOver and ask someone to send you a message.
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