All Modern operating systems have a screen reader which can read things such as email. These are either built in or a free download. What program and what operating system are they using to access their email? The screen readers can allow someone to access documents or the Internet or to use a computing device.

No matter what phone he has he can use it with the built-in screen reader. For android it is talk back and for iPhone it is voiceover. They take a little bit of time to get used to but once you get the hang of it you can do anything you want on your phone again including reading composing the deleting and archiving emails.


There are many video tutorials on how to use a screen reader on your phone on YouTube and even Apple themselves has released one for voiceover which gives you a basic introduction to it which can definitely get you going.

Screen readers

Screen readers is your answer. Get nvda on his computer it’s free. And also turn on narrator.

As others have suggested, use screen readers. I'd suggest starting off with phones first, because it is generally considered to be easier than computers. Depending how tech literate you are, it might take some time to get the hang of things, but it is certainly not too hard. To be honest, being able to operate most basic daily needs function on the phone will not require too much training time. The results is pretty rewarding too, being able to go back to do basic things like noting, emailing, using social media and shopping independently.

While you get some of the screenreader options set up, reading email is a very common task performed by $1 agents.