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Blind and Visually Impaired Community

Full History - 2022 - 07 - 27 - ID#w9tkwt
6
voiceover Kindle. (self.Blind)
submitted by LAZNS_TheSadBlindAce
So my mom just gave my little sister her Kindle


Which prompted quite a lot of excitement until ... Tried using it and well Alexa did work we pretty much discovered there was absolutely no way to get any kind of voice over or talkback on it at least not according to Alexa


My sister asked my mom if maybe she could find something in the settings since the usual AIS tend to have problems with turning on services like that you can't just ask Google or whoever to turn on and off voice over it does not work


She said that Mom told her there was nothing that could be put on and no way to make it accessible which makes me wonder if she knew it couldn't be accessed and there was no voiceover options why would she give it to her

Maybe she didn't know when thought it would work she never really used this Kindle before


Not exactly well informed on accessibility settings and how you can find them or use them so it's possible that she might have thought there wasn't anything there when she went to look with my sister brought it to her but maybe there is because none of us know anything about Kindle


I know I have friends who use Kindle to get on the internet which makes it seems like it's a very functional device you can't control with only your voice so it should have some kind of voice over talk back feature right


I mean what kind of advice is Hi-Tech enough to have internet capabilities and download apps but doesn't have any kind of accessibility feature?


Or maybe the Kindles my friend views for the internet are different this particular one is a fire Kindle if that means anything

So does anyone know what can be done here if there is any accessibility features that could be useful or if my mom right and they're actually isn't any!?


Asking Google probably wouldn't be very effective mom couldn't find anything but she's not always the best at this and obviously we can't look at it because we can't read anything on screen so...


If anyone has any advice suggestions or information it would be appreciated
Migmatite 4 points 11m ago
I don't know much about Kindle, I use an Ipad and iphone personally.

However, The Blind Life did $1 where he walked through the options on the fire tablet and how they work. That video might help you with her Kindle.
LAZNS_TheSadBlindAce [OP] 2 points 11m ago
Okay that was helpful thank you again
Migmatite 6 points 11m ago
You're welcome. $1 if you need anymore help, but sometimes, I find reading through accessibility tips a lot more frustrating then listening to someone, such as the Blind Life, explain them.

As I've said before, my experience lies with Apple and I really like Apple tablets and phones because of the support I've gotten from them over the years. Currently, I'm writing up a suggestion for Apple to make Spoken Text Speak Screen Speech Controls useable by Siri commands. I would love to be able to say "Siri, slow down speech to 68" when I need sections or commands read slower and then say "Siri, return speech to speed" to return my speech speed back to my default speed of 80. But I digress.

My point is, a lot of these companies love constructive feedback and have people working for them that love helping customers set up their devices. It makes them happy that they were able to contribute to something positive in someone else's life. If kindle is going to become your sister's main tablet, then looking up how to contact accessibility support might be good.

I reached out to Apple to see if Siri was capable of doing speech speed commands and their customer support spent a good 20 minutes verify that this feature did not already exist by using her practice device. Once we determined that it did not work, she helped me compile a feedback report so that developers might take my suggestion into consideration.

Amazon/Kindle has a similar department you can call and ask how certain features work, how to customize features to fit your needs, and walk you through how to use their accessibility features. That number is

* 1-888-283-1678

This will connect you to Amazon’s Accessibility Customer Service and to an accessibility specialist who can help you buy books and other products, or get you directly to tech support for Amazon devices and services including Alexa, Kindle & Fire Tablet. They won't help you with anything that isn't accessibility related as that is what regular customer support is and they're not trained on other types of issues.

If you ever need accessibility help with any other company, $1
LAZNS_TheSadBlindAce [OP] 2 points 11m ago
Thank you
LAZNS_TheSadBlindAce [OP] 1 points 11m ago
Wow okay thank you for all of that information that will be incredibly helpful in the future you know if I remember it lol
SiriuslyGranger 3 points 11m ago
Should be accessible.
LAZNS_TheSadBlindAce [OP] 1 points 11m ago
It was
SiriuslyGranger 2 points 11m ago
That’s good.
suitcaseismyhome 2 points 11m ago
I have the kindle app on my phone and I can get my Amazon speaker to read kindle. When I open the Alexa app on my phone it shows the kindle items under accessible.

I have no idea how I set that up though and I cannot get Alexa to read the books in my audible account.

But having the ability to read the kindle books is definitely a big bonus.

Good luck
LAZNS_TheSadBlindAce [OP] 2 points 11m ago
Oh that's right I kind of forgot about the individual Kindle books I might have to steal my sister's new tablet so I can read a series that I've been wanting to get it's an Amazon original but only the first book if an audiobook sadly I've been trying to get a hold of the rest of them but there's no real way to do that
DHamlinMusic 2 points 11m ago
So I have a Kindle Paperwhite which has Voiceview, but that can only be enabled when a bluetooth audio device is connected, not sure if the Fire has it however. It would be in settings under Accessibility.
ctess 1 points 11m ago
Older eReader devices do support SR, you just need a USB audio dongle to connect to the device. They do not have keyboard support though.

Fire indeed comes with a screenreader. Usually the default hotkey is pressing the power button 3 times turns it on (This might need to be enabled when you first setup the device). It also supports Blue tooth peripherals such as keyboards and braille readers.
DHamlinMusic 1 points 11m ago
Yep triple tap power then hold two fingers on the screen is the method on the Paperwhite as well.
LAZNS_TheSadBlindAce [OP] 1 points 11m ago
Turns out it does
LAZNS_TheSadBlindAce [OP] 1 points 11m ago
Okay we found a voice of you everything is amazing
LAZNS_TheSadBlindAce [OP] 1 points 11m ago
It seems to be pretty responsive
DHamlinMusic 1 points 11m ago
Not sure how responsive it is on the Fire ones, it's rather sluggish in navigating on my Paperwhite, but great once I’m just needing it to read.
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