Starbucks Baristas: The daily grind
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Looking for ASM/SM development tips 🤔 (self.starbucksbaristas)
submitted by keyana-veronica
I’m getting ready to transition from SSV to ASM/SM. My manger is kinda flakey and I’ve been dealing with our designated proxy manager for advice the majority of the time.
Anyone wanna share things they look for in a good manager? Or perhaps if you’re a manager or SSV in the same spot as myself, want to share your advice.
Anyone wanna share things they look for in a good manager? Or perhaps if you’re a manager or SSV in the same spot as myself, want to share your advice.
benji_8000 2 points 5y ago
A couple thoughts off top:
-curiosity and self driven learning is a must
-open to new ideas and open to learning about how others learn best
-can ‘storytell’ and inspire others to follow company initiatives or store priorities by compelling them through stories that connect their own motives and desires to the bigger picture.
-an understanding that the sales reports as a report card and not a way of life. Operators make things happen each connection at a time on the front lines.
-curiosity and self driven learning is a must
-open to new ideas and open to learning about how others learn best
-can ‘storytell’ and inspire others to follow company initiatives or store priorities by compelling them through stories that connect their own motives and desires to the bigger picture.
-an understanding that the sales reports as a report card and not a way of life. Operators make things happen each connection at a time on the front lines.
keyana-veronica [OP] 1 points 5y ago
Ahhh, thank you so much. I appreciate you taking the time to give some advice. As a SSV and a barista trainer I pride myself on learning about others and how they operate, so you mentioning that as a strength is a great thing for me. The sales reports are gonna be the hardest for me to live with, because I hate failing and not meeting goals.
benji_8000 1 points 5y ago
Not a problem. I wish you luck. Periodically read a book or listen to a podcast on leadership for brain food as you continue to develop and always remember to put people first.
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