Use the recipe cards to help remember the recipes. The way I remember it is by starting with the fraps a grande gets three pumps and/or scoops of whatever the recipe calls for and for tall just minus one and for venti plus one. And then for flavored lattes its just an added pump to each size, if that makes sense. Also for wanting to know if its iced or a frap just ask. For example someone orders a “tall white chocolate mocha” you would say “okay would you like that hot, iced, or frappuccino” hope this helps!!

Use the drink recipe cards like flash cards and try to remember pumps/shots for different sizes and whatnot as they are usually consistent

As for the customers. Just repeat the order back to them and if you’re unsure ask if they wanted a blended beverage or an iced one

If they want ice, it'll say iced. If they want it blended, it's usually a frappucinno