So as a barista, I couldn’t help but notice when these two big guys came out a while ago, a lot of customers didn’t realize what they consisted of, and just thought they were essentially getting “more” of their favorite Frappuccinos. They didn’t know the whip was cold brew infused, or that it came at the top and the bottom.
I’ve had several people order a triple mocha frap WITHOUT whipped cream, or asking to switch the cold brew whip for regular whip because they don’t want the extra caffeine.
When they ask for no whip, considering the drinks are just regular fraps essentially, with cold brew whip at the bottom and top (dark sauces), I’ve always wondered if I should tell them to just get a no whip mocha or caramel frap? Is there a price difference? I work in a high volume store and always forget to check.
I understand how the ultra caramel is different, because it’s made with the dark caramel sauce. But I haven’t seen the dark mocha sauce in our store in months, so we’ve literally just been making the triple mocha as a regular mocha frap with cold brew whip. I just feel terrible charging them the full triple mocha price for a simple no whip frap!