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Starbucks Baristas: The daily grind

Full History - 2019 - 01 - 12 - ID#af4cya
23
to the venti nonfat latte lady (self.starbucksbaristas)
submitted by mattgriff99
so there’s a regular customer at my store that comes through the drive thru all the time, is super rude, drives away after spitting her order out before we say anything, and has called me and other partners idiots on multiple occasions. Today she wanted to see if she could get a receipt from her reload from her last visit. Our receipt printer had been broken the day before, my other coworker on window told her that she may have to come inside since it might take longer to find. She then asked for the name of the person that helped her the day before, and when my coworker told her his name, she said and I shit you not, “huh that’s an ugly name for an ASIAN guy” and refused to come inside for her receipt from the day before and that it was a “waste of time”. I cannot explain how rude and evil this woman is. I almost want to report this but not sure how.

Moral of the story is that the next time she comes through the drive thru I am not taking her order and the rest of my store boycotts this sour woman.
imsocuriouss 15 points 4y ago
if she’s making racist comments like that, honestly, tell a manager, she shouldn’t make charged comments like that to an employee (or anyone lbr)
GhostRecon1845 4 points 4y ago
Yeah those kind of comments are a no go for me. Any customer who makes those comments gets zero service from my store.
reddskeleton 2 points 4y ago
I’m a customer who just wandered in here because I was researching whether baristas actually ever see the app tips.
I’m sitting in a Starbucks right now, reading about the insane treatment baristas are subjected to.
I’m so sorry! Jayzus, what lowlifes some of us are!
Please please tell me that Starbucks corporate backs you up if you protect yourself from this abuse and ask people like this to please leave the premises.
This goes for the pathetic folks who make work so uncomfortable for men and women (but mostly women) with their sceevy suggestive comments.

alliecatb 1 points 4y ago
Yeah we have to deal with a lot, corporate sometimes has our backs but not too often unfortunately. As for the tip thing managers see it whenever they take out the digital tips at night but we don’t see when you tip or who you are.
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