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Starbucks Baristas: The daily grind

Full History - 2019 - 01 - 24 - ID#ajh2jn
11
Just accepted a Store Manager position! No prior barista exp.. (self.starbucksbaristas)
submitted by bmoretti_
I start my training in 2 weeks. I have no prior coffee experience, my background is heavy in retail management.. will the transition be easy enough once I know and understand the drink process etc? Thanks!
realsheeps 19 points 4y ago
my advice is to be as open and communicative as possible with your partners. i'm a shift and my ONLY bad manager experiences have been due to either miscommunication or no communication at all. it's best if you almost treat it as if you ALL have the same social standing, rather than "i am manager, you are underling." be very open to feedback because the store you're transferring into already has their little ecosystem established and they will not be excited about change, most likely. it's not an inherently difficult job, but stay present in the moment with an open mind and you'll make your life a thousand times easier and more fun!
madreb 16 points 4y ago
Learn your sequencing, your drinks recipes, and your coffees. Recently began working as Asst. Manager with only 4 weeks as a barista. So it can be done, use your resources SB resources on store link. Read the manuals all of them, learn all you can. And most importantly listen to your barista trainer. They are an invaluable resource, SB is very team work oriented. Use Quizlet to learn recipes it is the easiest and quickest way.
Laeryken 10 points 4y ago
Just acknowledge that it's going to take a while to get good at the job, listen to even baristas who inform you of something, and don't act like you're better than others and you'll be fine.

The most important place for a store manager is leading peak. It's going to be a long while before you are able to do that effectively, including barring in the middle of it, but that's your endgame goal.

I was hired in as an SSV and I didn't know any coffee at all. I listened to my baristas and worked hard, and within a year I was as good as almost anyone on the team.
kennaks3 7 points 4y ago
I’d say it’s not EASY but I’m certain you can do it.
chewbekkers 6 points 4y ago
Stay humble, find the baristas with passion and train with them and let your DM know they're good people.
tempusfugitt4 4 points 4y ago
It honestly going to be a LOT of work. Learn basic drink recipes with a knowledgeable barista. Once you understand their work, you’ll understand their job and how to better help them, yourself and your customers! :) you can do it!

Be prepared and open to lots of learning though. There’s more to it than most people expect and they end up stressing out and giving up - and that’s just as baristas. Grasp that learning curve though!
boxiestcrayon15 3 points 4y ago
Everyone here is giving such great advice so definitely do that. Be open and ask a million questions. Just remember that you’re not just a manager. You’re an important part of your shift team and you’re one of them. Not a back room body. You’re also a barista.

Consistently is life. Some managers are more chill about standards than others but for the most part, the closer to standard, the smoother the machine. Enforce dress code, cash handling, routines, quality training time for new hires where the trainer is NOT a part of your floor or play is SO important in preventing turnover. If you let things be wiggly and you’re only enforcing it sometimes then you lose a whole lot of respect and people would rather risk getting told off than following a sometimes rule.

Your shifts are your biggest assets. You have to trust them to enforce your rules when you aren’t there. Listen to them, weed out cancerous humans right away, and you’ll be great :)
bmoretti_ [OP] 1 points 4y ago
Thank you all so much for the advice! I can’t wait to get in there and work my ass off.
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