Starbucks Baristas: The daily grind
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Anyone else experience a hostile work environment with Starbucks? (self.starbucksbaristas)
submitted by Buttonup67
I’d first like to start off by saying I do love and appreciate Starbucks as a company and what they stand for and there basic morals. I think the benefits are great but the pay can be better, especially for supervisors.
I don’t even mind the customers, I have a heathy relationship with a lot of them and I enjoy making coffee and guiding people to have better more full fillings days. I can say with confidence that I actually enjoy seeing my customers and they can say the same about me.
But I feel as though I work in a hostile work environment because of my store manger. He manipulates and twists my words and actions and issues them against me when we are having an open and honest conversation. It feels as if I do something wrong, something small, and he uses that as a way to elaborate on everything else that is going wrong with the store. I feel attacked honestly, because we are having an open and honest conversation, I am telling him what I openly did wrong, (which he asks for) and he uses that against me. Not even in a coaching manner, although he would say otherwise.
He hangs over my head that I’ll be placed on a final and that after that I would get fired. He vocalizes that he tells me this so it’s not a surprise when it happens.
I should not be in fear of losing my job! That’s not ok!!
I’d like to calcify that I’m not doing anything seriously wrong. I admit that I forget to inform him of some things, that I may run a ten a little past the two hr mark, that I might forget to drop money from a till after 15 mines when someone leaves but I’m not doing any serious infrastructures. We are also the busiest store in our district.
I don’t know what to do. I am not the only one that feels this way. I need advice.
I don’t even mind the customers, I have a heathy relationship with a lot of them and I enjoy making coffee and guiding people to have better more full fillings days. I can say with confidence that I actually enjoy seeing my customers and they can say the same about me.
But I feel as though I work in a hostile work environment because of my store manger. He manipulates and twists my words and actions and issues them against me when we are having an open and honest conversation. It feels as if I do something wrong, something small, and he uses that as a way to elaborate on everything else that is going wrong with the store. I feel attacked honestly, because we are having an open and honest conversation, I am telling him what I openly did wrong, (which he asks for) and he uses that against me. Not even in a coaching manner, although he would say otherwise.
He hangs over my head that I’ll be placed on a final and that after that I would get fired. He vocalizes that he tells me this so it’s not a surprise when it happens.
I should not be in fear of losing my job! That’s not ok!!
I’d like to calcify that I’m not doing anything seriously wrong. I admit that I forget to inform him of some things, that I may run a ten a little past the two hr mark, that I might forget to drop money from a till after 15 mines when someone leaves but I’m not doing any serious infrastructures. We are also the busiest store in our district.
I don’t know what to do. I am not the only one that feels this way. I need advice.
certifiedcuckfd 3 points 4y ago
first and foremost if you feel like you are in a hostile work environment, and your manager is the one that is causing it, that is grounds to go talk to your DM about her and then Corporate. The whole job as a partner at Starbucks and as a store manager is to be as welcoming and to provide a very positive work environment, otherwise he is not upholding the values of the company. You should never be in fear of losing your job at any point, because if he keeps threatening you that is grounds for a hostile work environment, as a matter of fact HR would say that that is a serious work offense. I would speak to your DM and also to HR about this because this is not how you should feel when working. a manager should always strive to make you be better. Should always coach you to be better. Because if he's treating other partners that way, he could be causing a hostile work environment for the whole store, and it will effect your customers.
so yeah. go to HR
so yeah. go to HR
kneecole123 1 points 4y ago
Document conversations. Have a paper and pen, and literally take notes of what’s being said, and for your next open and honest conversation, have another shift sit in. Create a paper trail, so you can have something to back you up in a conversation with your DM. You are 100% in your right to ask for this, and are allowed to do this, so don’t let him tell you otherwise.
If you aren’t comfortable saying you’re creating a paper trail, let them know you’re taking notes for your development.
If you aren’t comfortable saying you’re creating a paper trail, let them know you’re taking notes for your development.
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