So I, and nearly twenty other people, have been training at a new starbucks for almost a month straight and finally we're open. Our managers seem like they're at their wits ends, but it's starting to take a toll on all of us employees. I know they're stressed because all of our food expires today/tomorrow, but it's hard to want to work for them. Earlier today a woman came in asking for three tall mochas, decaf, extra hot, no whip, with raspberry. Okay, cool. I tripped up at first because a) I just got back from live training in a kiosk, not a store. b) it was intimidating working under our actual managers once again. c) everyone's grumpy and upset due to personal issues as well as store problems.
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I barely survive three hours today. I burnt myself with hot coffee, broke a fucking canister, didn't know where half the shit was and pissed people off due to it, and I thought I was about to get talked to in private because my manager came up behind me while changing sanitization stuff when in reality she was on the phone. I don't really want to go back to the store and genuinely miss working in a kiosk where you're closer and the people are friendlier.
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Once again, I know everyone's stressed, but is there any way I can try and make everything smoother and easier for everyone involved ? No one's really having a good time.