Lilium816 6 points 4y ago
No it's not. There's far too many people that aren't willing to go the extra half mile and make meaningful connections with thier customers.
My store is busy as heck and super stressful environment at times, but it's the regular customers that get me through every time.
Learn names, learn orders, learn about people's job. Suggest new drinks.
It's a fun job, but only if you make it so.