asking for water at the handoff counter is my absolute #1 pet peeve

Quick fire ordering.
One👏🏼thing👏🏼at👏🏼a👏🏼Time👏🏼
I’m fine with most things as long as you’re not being rude and/or aloof

pour overs are annoying lol but most things aren’t too bad.

When you have 10 frappes and 5 refreshers to make and a family orders 5 venti ice waters and complains that they’re not out on time. :)

When regulars say “oh the barista knows my order” and won’t even tell me what it is and just wait for the person on bar to catch their eye and start making their drink - I’m still a bit new and learning, how am I supposed to learn your order if you won’t even talk to me??? And I have to ring you up somehow so...??? This one lady does this and *never* smiles back or responds to my greeting - so rude

When it’s super busy and a customer stops me putting a sticker on a cup after the got rung up saying “NO! I TOLD THEM I WANTED THAT ICED/DIFFERENT SIZE!” and I have to dead pan look at him and say this isn’t your order. And they don’t even apologize just walk away like they didn’t just freak out over me pointing out they’re not the only ones who ordered a drink.

Modified Frappuccinos!!!!!!

Getting to the window on drive through and then adding to your order, causing the time to get screwed up. Another one I hate is people who are angry over wait times. A lady ordered 10 venti pink drinks and REFUSED to wait for us to bring it out to her while the line was stacked 7 cars behind her. Then people started honking in frustration but she still insisted on waiting at the window and when I suggested using the Starbucks app for a large order next time so it’s ready when she gets here she said “I don’t have time for that stuff.” I really just wanted to dump the trays all over her Lexus and her smug face. She drives off and then I have an angry man yell at me that he’s never had to wait so long in his life. I didn’t say anything. I just stared at him with the deadest eyes I could muster until he finally shut up and actually had the grace to look embarrassed while I stared him down silently.

TL;DR please don’t make drive through hell by adding to your order last minute or placing a huge order and refusing to pull around and park so we don’t get every customer behind you yelling at us because you’re special, pls and thx.

When your store is poppin and you have amazing souls either stand at the pick up area watching you make their drinks or RIGHT behind the mastrena (espresso machine) peering into the depths of your soul hoping you’re working on their drink and only their drink while completely ignoring the snake of stickers, stacked cups and the other 50 people in the lobby waiting and proceed to ask “any idea where my drink is?”

Going through drive through and changing your order at the window


Not being able to wait like 15 seconds at drive order


Tik tok drink

When you're in drive thru and give me the complete order just to tell me it's on separate checks after it's been sent through or at the window.

Speeding past the speaker. I don't care if you have a mobile order or if you didn't see it. You've been in a drive thru before, right?

Asking if we have something at the window after I told you we don't at the speaker. Why would I lie about something so simple.

General whining about an item you want that we're out of. I can't make it appear.

And that's just what comes to mind right now.

Ordering off the secret menu frappes when we're busy and relatedly, showing me the phone with the recipe instead of reading it to me (I can't look at 2 screens at once!).

“I’ll take two caramelmacchiatofrappuccinosextracaramelamochawithsoyandthreepinkdrinksliteice.”

1. Talking faster than I can write on cups
2. Can’t do one of those drinks.
3. Sizes?
4. Hot or iced?
4. All that plus modifications = going over the order multiple times and customer getting mad.

Slow down. Give us time. If you want an accurate order try and learn the correct way to order. Tbh if you don’t give a size at my store we’ll automatically try to sell you the biggest one.

When it takes longer than 2 minutes to make their drink and they start asking where it is to "make sure it didn't get lost". We're a busy store in a busy mall, your drink is on its way jfc

Yes! I remember one time I ordered and forgot to give a size and then was very confused when I was given the biggest size. I thought about it and realized why wouldn’t they try to sell me the largest most expensive size if I didn’t specify? Thanks for the feedback!

I don’t care what you order as long as you order it properly. Just start with the size, tell me if it’s hot or iced, what the base drink is and give me the modifications slowly instead of in one breath.

But if you order a water at the handoff or anything at the DT window you didn’t say at the box, you are dead to me.

When you tell a car to order when they’re ready. They sit there for five minutes. Then yell, “HELLO”. Like, I told you to order 5 minutes ago. But you just sat there.

I will never understand some people’s logic. People going out of their way to be inconsiderate is just mind blowing

[deleted]