I've been working at Starbucks for a year and a half. Today, I was tired and started early after a closing shift (10:00p left - 7:45a at work again) and easily 7 people today got on my nerves with their attitude. 2 stand out because of the way I was treated.

One lady complained that her drink didn't look right and other starbucks made it look the way it's supposed to and that it obviously wasn't her drink, all the while being condescending and quite lipy with me. I asked her if she'd like it remade or if she wanted to give it a try, and if she really, 100% did not like it, we'd happily remake it for her.

She drank the whole thing throughout her 2 hour meeting with someone else.

That set off my nerves (and made me feel frustrated), but what got me was drive became very busy, everyone ordering over 2 drinks and I'm the soul barista there making drinks after already being over 90 people by that time on a hot monday, not just any monday, but a monday where we're next to two high schools, a junior high school and an event center on diploma day. Two lady's in café order two drinks, okay, this is fine, everything's on fire, but this is fine, I can pull through. I manage to make the first one because it settled for just a moment, go to make the next one, 3 frapps from drive and one refresher. Okay, the Venti green tea lemonade is gonna have to wait a moment. Not even 4 minutes later, I'm still the only one on bar, and managing drive through, she askes;

"So, is my drink in the queue? Because we ordered like 20 minutes ago." The most childish attitude I've ever heard from someone waiting, in total, 8 minutes. I can see when you've ordered, don't act like that when you see myself and only myself working my ass off in bar to try and keep up. I get a 2 second break (just a grande caramel macchiato for drive, take that moment to get the green tea)
All the while, both are staring at me make her drink in record time and hand it out. She gives a "Thank you!" All loud and snarky like she's been waiting there for 45 minutes and all I say is "Y'up." No "Have a good day!", no "No problem!", just a "please leave me alone" without directly saying it. It didn't feel good saying it. I felt terrible tbh, which only added to my frustration.

Made an additional 20 drinks after she left and I lowkey feel a little bad for letting my nerves get the better of me (multiple other people showing up and giving the same attitude that I started shutting down my hearing tbh). I worked a boarderlind clopen and just wanted a quieter day. I'm going to be shifting by myself all next week, and wow, really nervous about that because of how my day today was. I know I can handle it, but the attitude today was ridiculous! How do people expect myself and the other staff to be stretched 8 different ways AND still be positive? 4 of our staff today woke up dead looking dead inside, 2 girls were sick, we were surprise training today, one girl broke her needed glasses and we had a shift meeting where one no showed. We had a lot of staff, but no good vibes from anything! The few times we had a break and could joke with each other were much needed, but god, that shift felt like years of my life were stripped away.

By the end of the day, I was counting down the minutes. I love work and my job. I'm the kind of person to stay and work overtime if needed. Hell, I've worked on my days off because they needed someone there for the team.

Today was awful, but here's hoping tomorrow will be better. :,)