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Starbucks Baristas: The daily grind

Full History - 2019 - 06 - 19 - ID#c2hh6y
15
Anyone else being audited? (self.starbucksbaristas)
submitted by misfitsem
Two days ago, we had a surprise visit from a consult from Seattle or that’s what she said it was. She explained that she was going to be observing our store from opening to closing and that our store represented the Los Angeles area. The purpose is supposedly to determine whether we had the appropriate number of staff to ensure a successful opening and enough people for every shift. I found it a bit unusual since our shift starts at 3:30am and she was waiting outside already. Our SSV was surprised and had no idea of the consult. Honestly it seems more of an audit to me since the consult is constantly tracking our every move and documenting it on a phone. It’s very nerve wrecking. Is anyone else going through the same thing?
ZedsDead26 16 points 4y ago
Sounds like corporate is finally looking into the numerous complaints, news stories, and general frustration of partners of the understaffing issues.
yyz_barista 7 points 4y ago
You mean, looking for efficiencies to cut labour since stores are always overstaffed? /s
PleaseFeedTheBirds 15 points 4y ago
Did they have identification?
misfitsem [OP] 4 points 4y ago
They just had a basic state ID. Nothing too prestigious. We are on constant watch now. They are asking everyone questions including our ASM and SM
PleaseFeedTheBirds 10 points 4y ago
Personally I would never let anyone in my store before opening and let them ask the employees questions unless they had corporate Identification or called beforehand. There's no way to verify that they're from corporate.
hooopies 2 points 4y ago
Yes!!! I’m in San Diego and the exact same thing happened to us?? A couple weeks ago! They said they were monitoring coverage and our store represented all of our city as well. Which is super odd because we’re Avery low volume cafe store. But I was later told that they were interested in observing coverage with only two people plays for a majority of the day. There were two of them and they stayed most of the day if not all of the day, for two or three days I think??
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