Starbucks Baristas: The daily grind
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New green bean, coworkers aren’t as nice? (self.starbucksbaristas)
submitted by xoxoellie
I’m a new partner (as of a month ago today). I’ve been on a lot of opening shifts, on DTW or front register. I had a few rough days on DTW but have gotten better. I try to ask as many questions as I can when in my positions and I try to take any criticism constructively. My first two weeks, my fellow partners were more than willing to help me and answer questions. Now, not so much. I feel like most of them expect me to know everything by now and if I make a mistake, a few of them get very irritated. If I ask a question, they are very vague usually and just walk away right after. For example, I was in DTW the other day and a mobile order drove up. He looked familiar, but I couldn’t think of his name because I was a little frazzled, so I asked him what the name was under again. My one coworker started laughing (not in a friendly way) and goes, “how are you SERIOUSLY gonna ask him his name when he comes here all the time?” First of all, I don’t know everybody yet and I’m just trying to be efficient. I didn’t say anything to her. Most of my coworkers are very cliquey and I just feel out of place. I know one of them doesn’t like me for a reason I don’t know (she knew me before I started).
My store manager is on vacation a lot since I started, I haven’t had much of a chance to talk to her and I’m wondering if I should at all. I’m beginning to feel anxious every time I go in now because I’m afraid to make my coworkers mad at me. I’m doing my best and not sure what else to do. What do you guys think?
My store manager is on vacation a lot since I started, I haven’t had much of a chance to talk to her and I’m wondering if I should at all. I’m beginning to feel anxious every time I go in now because I’m afraid to make my coworkers mad at me. I’m doing my best and not sure what else to do. What do you guys think?
North_Grocery 4 points 4y ago
I’m not sure if this helps at all but I’m a new partner too and I started around the same time that you did (about a month). I’ve had some similar experiences to the ones you mentioned too. Our store is training a lot of us newbies and has been for a month but the manager left on vacation in the middle of that too. We didn’t really get time to practice, we were just expected to know it all and some of the people that had been working there for a while always got ticked we didn’t know or got ticked if we made mistakes. Because of that I get anxious when I know I’ll be scheduled at the same time as any of them. However, there’s a couple people that really took the time to make sure that is newbies were ok and I’m really grateful for them. Maybe consider a move to a different store where people are nicer? C: I wish you luck in your starbucks adventures.
xoxoellie [OP] 1 points 4y ago
I guess I’m going to give it some more time. I don’t want to jump the gun and make things worse by “snitching” to my store manager. However I don’t want to feel out of place or not liked for not knowing everything yet or making simple mistakes, you know? I might transfer soon if things don’t get better. Thank you
North_Grocery 2 points 4y ago
I remember someone said it takes 90 days to really know the job at one point c: you’ve got this! I feel like it can’t hurt to talk to your store manager either about what’s making you uncomfortable. You’ve gotta work there too and it sucks to feel u comfortable coming into work every day. 👍
revreh2008 1 points 4y ago
2 months in... Some coworkers won't communicate for vital info. It's that. Bad.
xoxoellie [OP] 2 points 4y ago
I’m there. The one coworker who doesn’t like me will barely speak to me when I ask her something. And I know she hears me because I’m loud as shit. I don’t care if you don’t like me but really?
revreh2008 1 points 4y ago
Yes! Exactly.
TheScrantonStranglr 1 points 4y ago
awwww babyyy this was me 100,000% my experience at my old store when i was a green bean, i lasted a year before i transferred and it was the best decision i have ever made.
My advice is, keep asking questions even if they’re a**holes to you that way you’ll get to the point where you no longer need their help and can be self sufficient and great at your job. You’ll either earn their respect and they’ll stop being c*nty or they won’t and you’ll make friends with other newbies that get hired. either way, once you’re good they’ll have nothing to talk sh*t about and if they’re still making your work environment hostile and you get fed up like i did, TRANSFER SWEETIE.
My new starbucks is literally a family and everyone is extremely supportive and boosts each other up instead of tearing each other down.
as for my old store, i’ve heard people have walked out of their shifts, my old SM went on hiatus or whatever because she couldn’t deal with everyone quitting and hating her and i keep getting texts from my old shifts asking me to come back or pick up shifts because the store is crumbling. Their turnover rate is ridiculous because the environment is so toxic but that’s karma.
TLDR; don’t let them kill your vibe bb it’s not you it’s them
My advice is, keep asking questions even if they’re a**holes to you that way you’ll get to the point where you no longer need their help and can be self sufficient and great at your job. You’ll either earn their respect and they’ll stop being c*nty or they won’t and you’ll make friends with other newbies that get hired. either way, once you’re good they’ll have nothing to talk sh*t about and if they’re still making your work environment hostile and you get fed up like i did, TRANSFER SWEETIE.
My new starbucks is literally a family and everyone is extremely supportive and boosts each other up instead of tearing each other down.
as for my old store, i’ve heard people have walked out of their shifts, my old SM went on hiatus or whatever because she couldn’t deal with everyone quitting and hating her and i keep getting texts from my old shifts asking me to come back or pick up shifts because the store is crumbling. Their turnover rate is ridiculous because the environment is so toxic but that’s karma.
TLDR; don’t let them kill your vibe bb it’s not you it’s them
sarextrashaken 1 points 4y ago
I’m so sorry this is happening to you. I always try to involve new people in my conversations, and even for people I unfortunately didn’t love at first, I try to at least be polite or keep it professional/work related until we get to know each other better. I don’t work at a drive thru so I could imagine it gets busier and a little more intense/frustrating, so try not to take it too personal. You will catch on soon and then you will feel so much better. Although, I do think the comments they’re making are uncalled for and if they continue to happen I would talk to a manager about it if you don’t want to talk to the partners directly. Stay positive and smile! *virtual partner hugs*
North_Grocery 1 points 4y ago
I remember someone said it takes 90 days to know the job at one point c: you’ve got this! I feel like it can’t hurt to talk to your store manager either about what’s making you uncomfortable. You’ve gotta work there too and it sucks to feel u comfortable coming into work every day. 👍
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