Focus on your customer service experience. Also quickly learning skills and efficiency

I was asked about a time that I had to solve a problem in the workplace. What happened, and how I handled it. I was also asked some hypothetical scenarios, like what would you do if a customer had an issue with their drink. The answer is always “making the moment right for the customer”. I’d advise that you focus on your customer service skills because the company is more focussed on that aspect. Confidence and enthusiasm goes a long way as well! Good luck I hope it goes well!

be super friendly nice and smile a bunch!! coffee shops love to hire friendly baristas because customer service and a friendly atmosphere is so important. if you end up ordering a drink while you wait for your interview make sure you say the correct sizes tall/grande/venti and be friendly with the baristas that are serving u. ur gonna do great!

Highlight how your job isn’t about you. That service is your goal, and that “making the moment right for the customer” is your desire.

Just be confident and yourself!! Definitely focus on your love for serving/helping customers.

Update on how it went??? I have one tomorrow on Thursday!

Be yourself and be honest. You’ll be great!

What everyone is saying here is great advice! Focus on how you like working with people and having a meaningful interactions with customers.

Also, I asked my manager questions about the Starbucks college acheivement program since she was a college graduate. I asked how her degree helped her in her career as a restaurant manager/what she enjoys most about her job with the company. She really lit up being able to talk about her education and carwer, and ultimately asking those quwstions is how I stood out and got hired.

Just be yourself. The interview questions are more to test your behaviors and how you react in certain scenarios and your general attitude. If your a positive person who enjoys service you’ll do fine. You should be offered a drink, don’t hesitate to accept and order whatever you want. Also know going into it that the job can be tough, frustrating, and demanding but if you have a good manager they’ll take care of you and make it a fun environment. You’ll get tough customers but the awesome ones balance them out. Good luck and have fun. Just be yourself :)

I talked about how i enjoy coffee and want to learn more about it, how it’s made, how to help others discover new coffees. I talked about how I am passionate about coffee as well as people.