Okay no but really, these privileged customers gotta go. How am I suppose to connect with Ursula?
Had a lady order a chai with 12 pumps, but she didn't want steamed milk. She just wanted the chai shakened with some soy. She was watching me pump full pumps 12 OF THEM, and still asked me if I really pumped 12 and said if it was 12 she would send it back so I added 2 more to stop her complaining. It wasn't over tho. Because of how weird it was rung up, I just confirmed that she wanted nothing but the chai and soy. And she yelled at me 3 times how stupid I must be because I can't read.
Mind you, I'm solo bar right now. I'm doing drive thru and cafe, cafe is dead, drive thru is busy, but this lady was being so ridiculous I asked my ssv to finish the drink for me so I can work on my dt. She complained so much that I handed my drink to my coworker to finish because 'cafe wasnt busy', she demanded my name and said she was calling corporate. Enjoy your free gift card Ursula, because that's the only fucking thing they're going to do about it.
Her name wasn't Ursula she was just a bitch so it is now. Thanks.