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Starbucks Baristas: The daily grind

Full History - 2019 - 07 - 09 - ID#cbagjn
11
I met a real life villain today probably (self.starbucksbaristas)
submitted by espressnooo
Okay no but really, these privileged customers gotta go. How am I suppose to connect with Ursula?
Had a lady order a chai with 12 pumps, but she didn't want steamed milk. She just wanted the chai shakened with some soy. She was watching me pump full pumps 12 OF THEM, and still asked me if I really pumped 12 and said if it was 12 she would send it back so I added 2 more to stop her complaining. It wasn't over tho. Because of how weird it was rung up, I just confirmed that she wanted nothing but the chai and soy. And she yelled at me 3 times how stupid I must be because I can't read.
Mind you, I'm solo bar right now. I'm doing drive thru and cafe, cafe is dead, drive thru is busy, but this lady was being so ridiculous I asked my ssv to finish the drink for me so I can work on my dt. She complained so much that I handed my drink to my coworker to finish because 'cafe wasnt busy', she demanded my name and said she was calling corporate. Enjoy your free gift card Ursula, because that's the only fucking thing they're going to do about it.

Her name wasn't Ursula she was just a bitch so it is now. Thanks.
mother_confessor1020 13 points 4y ago
There's nothing I hate more than customers that watch you make a drink and then say "are you SURE you put enough???"
espressnooo [OP] 6 points 4y ago
Right? You looking right at me the whole time how am I not going to do what you ask?
FloateTheLG 2 points 4y ago
LITERALLY... Like bro u think i dont know how to make ur damn vanilla ice coffee when i make drinks with 4 stickers printing off because of modifiers like smh... Or when people order cream in ice coffee or whatever and im pouring and they shout "thats enough" from the hand off plane... Like calm down Karen, theres literally a line of where to fill it to.... Smh
TessaFink 6 points 4y ago
One of our regulars orders a venti coffee Frappuccino. You have to get rid of the first pump on the frap roast, then 3 1/2 pumps, let her visually check it. Nonfat to the first line. Dumb it in the pitcher as usually. A not full tall scoop of ice (let her check that too). Get rid of the first coffee base pump. Then two pumps of coffee base. Blended twice in one. With a dome lid and a sleeve.

Oh and make sure to ask her. To check it before she leaves. Otherwise she makes people remake it.
espressnooo [OP] 4 points 4y ago
And to that I say, FUCK THAT.
FloateTheLG 1 points 4y ago
I felt this we have a regular that only lets 2, yes TWO people out of our 40+ baristas make his drink... 6 full pumps frap roast (like u need to go real slow "so the pumps pick up all the coffee" *eyeroll*) 5 pumps caramel (also slow pumps) grande scoop ice, affago shot but he'll always say "i dont mind if u add a second one haha" like no pay for it smh and literally anyone can make ur drink u dont need my shift, who is doing her pull to stop and make ur drink cuz ur entitled smh
Momisnotmyname 2 points 4y ago
That's total b.s. and not policy. No way would I ever let a customer dictate who makes drinks, that is for the SSV to assign and if they have a problem with it they can go to the "Other Starbucks" lol.
FloateTheLG 1 points 4y ago
Yeah its frustrating, hes do enittled and an ass
TessaFink 1 points 4y ago
Jeez. Where do you work that you have 40+ baristas though?
FloateTheLG 1 points 4y ago
AZ
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